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Find a Location

ASN Depot, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforASN Depot, Inc.

    Computer Disaster Recovery

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4200 Chino Hills Pkwy Ste 300, Chino Hills, CA 91709-3777
    Years in Business:
    19
    Business Started:
    1/1/2005
    Business Started Locally:
    1/1/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 83180 for this business, issued by Bureau of Electronic & Appliance Repair

    These agencies may include:

    Bureau of Electronic & Appliance Repair

    4244 S Market Ct Ste D

    Sacramento CA 95834

    (916) 999-2041

    http://www.bear.ca.gov

    Business Management
    • Mr. Salman Nasir, President
    Contact Information

    Principal

    • Mr. Salman Nasir, President

    Customer Contact

    • Mr. Salman Nasir, President
    • Amir Nasir, Corporate Secretary

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/16/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a computer from ******** It has some issues, but in the box it said to send for repairs to the ASN depot not to return to ******* I called spoke to ******. He sent me a return label to return the computer. I returned the computer and it took me over 3 1/2 weeks to get a replacement. I received the replacement and I was still having the exact same issue. I called and spoke to ***** who was the supervisor Who said he would return my call I never got a return call anytime I called and asked for a return call no one returned my call. I finally spoke to ***** the tech who told me that for some reason the problem was a computer problem that I needed to send it back again I they were gonna send me a label to return it. It is now been a week and I still have not received the label. I called today and spoke with the owner Who was rude who was not willing to help me when I asked for a refund he wanted to know what the problem was I would like my computer replaced or a refund. This is now been going on since December 31, ****************************************************************************************************************************************** December. They have not been willing to replace my computer correctly nor have they offered to refund my Money .
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ryan P

    1 star

    03/27/2024

    I ordered a **** Latitude E5420 Laptop from these guys. I paid ****** and waited 8 days for it to come in the mail just to find out it is all gouged up, scratched up, and don't even turn on. I give this rip-off business -5 stars. I will be reporting them to the BBB whether I get a refund or not. This business is an absolute rip-off and I will never purchase from them again. An absolutely awful experience.

    Local BBB

    BBB Serving Central California & Inland Empire Counties

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