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Business Profile

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Loadup.com

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromTed B

    Date: 08/24/2025

    1 star
    Removal team never arrived. I contacted customer service an hour after the arrival time but Loadup insisted all the company could do is try to send them on another day or charge me a 50% cancellation fee for the movers who never showed up.
  • Review fromtina C

    Date: 05/05/2024

    1 star
    The driver asked to pick up at 7 am and threatened to cancel due to me being irate. They kept texting for me to proceed with the order and threatened 50 percent charge. I had to block them. They only contact you when you try and cancel. The drivers name was ************** would go to 1800 got junk
  • Review fromKirk G

    Date: 07/09/2023

    5 stars
    Be great if when you have a complain about goloadup.com trash removal you would go there to make the complaint instead of here about loadup.com. Pretty good reason why BBB is trash.

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