Online Shopping
Loadup.comAbout
About This Business
Years in Business: 28
Business Details
- Local BBB:
- BBB of Northeast California
- BBB File Opened:
- 6/11/2003
- Business Started:
- 9/12/1997
- Business Management:
- Ms. Karen Gold
Additional Contact Information
- Principal Contacts
- Ms. Karen Gold
- Customer Contacts
- Ms. Karen Gold
Additional Information
- Business Categories
- Online Shopping
Latest Reviews
Ted B
"Removal team never arrived. I contacted customer service an hour after the arrival time but Loadup insisted all the company could do is try to send them on another day or charge me a 50% cancellation fee for the movers who never showed up."
tina C
"The driver asked to pick up at 7 am and threatened to cancel due to me being irate. They kept texting for me to proceed with the order and threatened 50 percent charge." ... Read full review
Kirk G
"Be great if when you have a complain about goloadup.com trash removal you would go there to make the complaint instead of here about loadup." ... Read full review
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.