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Find a Location

Digi Mac Solutions, Inc has 1 locations, listed below.

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    Business ProfileforDigi Mac Solutions, Inc

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    9800 Topanga Canyon Blvd # D-7, Chatsworth, CA 91311-4076
    BBB File Opened:
    5/31/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Patricia Russell, CEO
    Contact Information

    Principal

    • Patricia Russell, CEO

    Customer Contact

    • Patricia Russell, CEO

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/31/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    ******** contacted the business I work for and claimed to be our current copy supplier. The person who calls about every other day is saying that toner was delivered a year ago in April. We did not order the toner nor do we get our toner from this company. Since March they have called this business close to 100 times via an anonymous number and are wanting ** to pay close to $2000 for 1 toner for a printer that we have not had in over a year. The phone calls are becoming extensive and need to stop.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Samantha R

    1 star

    12/21/2022

    This place is a scam. IF YOU RECEIVE A CALL FROM THEM SAYING THAT YOU'VE ORDERED IN THE PAST, ODDS ARE YOU HAVEN'T. I was new to my position when I received a call from this company saying that the chemicals in our toner changed. I asked my partner at the time and she said to order it because we were running low. So I did. Then received a bill for $598 for toner. I being **** thought that's how much we normally paid so we bit the bullet. Then two months later, we received another order that was not approved by anyone in our office. It said that we had ordered 2 toner cartridges for a total of more than $1,200. We only received one cartridge. So I called and they said that once I made the first order, it scheduled us for more. They also said that there was an issue with the shipment so they could only send one but they are now cancelling that. They said we could return it and the invoice would be closed. Note part where they said WE COULD RETURN IT WITH SHIPPING COMING OUT OF OUR POCKET. FOR SOMETHING WE WERE NOT TOLD ABOUT. As it stands right now, we will not be sending this back unless we are given a return label. I should have known that this was a scam as they don't even have a website.

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