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Business Profile

Computer Supplies

Tower Imaging

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Supplies.

About

This business has 1 alert

Important information

  • Advertising Review:

    On April 24, 2023, BBB Serving Los Angeles and Silicon Valley requested that the business modify or discontinue claims on the company's website, https://towerimaging.bizThe business advertises “100% Performance Guarantee” and “100% Performance Guaranteed.”  

     

    The BBB Code of Advertising also states, “20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request. 20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. 20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed. 20.4 When advertising “lifetime” warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term “lifetime.” 20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.”

     

    While the business initially responded to BBB and made some modifications to their website, as of May 22, 2023, the business has failed to modify or discontinue the advertised claims to comply with the BBB Code of Advertising. 

About This Business

Online Retailer Supplies

Years in Business: 25

Business Details

BBB File Opened:
3/9/2023
Business Started:
1/3/2000
Type of Entity:
Sole Proprietorship
Business Management:
Mrs. Lori Price, Human Resources Staff
Mr. Vincenzo Autiero, owner

Additional Contact Information

Principal Contacts
Mrs. Lori Price, Human Resources Staff
Mr. Vincenzo Autiero, owner
Customer Contacts
Mr. Vincenzo Autiero, owner
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business

Additional Information

Business Categories
Computer Supplies

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