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Business Profile

Auto Brokers

Kia of Carson

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.07

Average of 3 Customer Reviews

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Review Details

  • Rozeller M

    Date: 06/14/2023

    Worse place to purchase a car. They sold me a lemon (2016 Kia ******** and after having it only 3 months the car was placed on A Line and all parts under the motor had to be replaced. I'm sure it was refurbished parts. Now after 2 months the car when starting it, shakes badly. Kia of Carson wants me to pay for a diagnostic test when they knew this car should have never been on the lot for sale. Please do not waste your time or money on this place. Complete rip-off.

  • Carol B.

    Date: 04/11/2023

    Im filing a complaint against Kia of Carson **********, They have had my daughter's car, which I am a co-signer for a Kia *** EX/Sx. They have had the car in the service department to get fixed since January. I tried callling, no results. I have called corporate. No results. I need a solution of what I should do ? I am going to file a lawsuit against that Kia of Carson establishment, because I paying for a car I do not have !

  • Destiny W

    Date: 11/03/2022

    Dealership paperwork notes that dealer does a multipoint inspection check on the vehicle checking tire pressure, setting tires to correct pressure, oil check etc. The multipoint inspection was checked off as if it was all completed. The tire pressure was off and was not checked nor was air added to the tires as it stated. The rep **** did a video/ walk through of the vehicle to make sure there was no damage to the car. Upon returning to my car the right front rim is badly scratched which will need repair out of my pocket. I also had theft from my vehicle by the service department as this is the second time. Both times ***** cash i keep in my arm rest was taken. I have video proof with date and time stamp and video of drop off location of the monies in my car as proof it was there when dropped off. I reached out to the service manager "****" with the proof and with my concerns and have yet to receive a response. I complained to the manager on duty "******" in the absence of **** physically and he just shrugged his shoulders and was very nonchalant. The service is extremely unprofessional, they lie and say they have fixed issued that they haven't and they steal from their customers.

Kia of Carson is NOT a BBB Accredited Business.

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