Business ProfileforNewman Windows & Doors

When a company is contracted to do a job it is expected that they will deliver quality work. In this case it is not so. Aug. 2022 I agreed to have Newman Doors and Windows replace my kitchen, family room, front room, master bedroom and entry doors and windows. The install date scheduled for December. Team arrives only to find that all of the doors and windows had been mis-measured. At the time, I was given a choice to keep the French doors in front room or change my mind and do something different. I chose the different after being given other options. At the time there was no talk of change to charges adding or subtracting. The change order was dated March, a month after the install. The new doors arrived for a Feb install. I had also paid for a building permit from the city of HB. The team installs and all the time i am telling them that they are crooked, I am told that they aren't. The doors also leaked but I was told it was the weather stripping.The stucco is applied, ******* comes out to work with doors, some are replaced. Ask for some corrections, list sent to three people, some are addressed. Pd 40K plus charged me for the doors, installation, labor, repair to stucco/drywall. so I am paid in full. Final inspections at my request is denied by the City of HB stating that there were 2 inspections missed that should have been done prior to the stucco being applied. Current status: Pending of proof or the stucco has to be removed to verify that this installation was done correctly. As of today 5/30 pictures have been submitted and awaiting decision. As a senior single woman I am beyond tired of people doing a job that is mediocre.So, Newman Windows and Doors instead of telling me according to your records, do something to correct the crooked doors in front room and master bedroom. the shabby framing, the stripping that is coming out, the back door that is hard to lock and the front doors that opens if not in locked position.

as an update, Newman came out with window people and determined that the doors and windows were installed/set wrong due to warped material. All doors and windows were replaced the framing and exterior lath redone and stucco reapplied. The final inspection passed the 10th of this month. I have been in contact with Newman, they have apologized for the horrible sloppy slow job, they have taken responsible and that is what is was asking for / this install took over a year, a great expense and a lot of wasted time and high frustration levels. I have changed my 1 rating to 3 because of the manner in which they handled the situation and accepted responsibility,