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Find a Location

Lenderfi, Inc. has 1 locations, listed below.

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    Business ProfileforLenderfi, Inc.

    Mortgage Lenders

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers mortgage and financial services.

    Business Details

    Location of This Business
    23875 Ventura Blvd #203B, Calabasas, CA 91302-1484
    Business Incorporated:
    6/23/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • LenderFi.com
    Business Management
    • Mr. Ryan Scholer, Owner
    Contact Information

    Principal

    • Mr. Ryan Scholer, Owner

    Customer Contact

    • Mr. Ryan Scholer, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/07/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    LenderFi was good enough at refinancing my loan and having it closed in an orderly manner, and then continuing to service monthly payments satisfactorily. However, since putting in a request to have PMI removed via appraisal, delays soon turned sour and excuses continue to turn up leaving me empty handed. Its been over a month, and several attempts at reaching resolution with customer service, yet nothing has been gained from my attempts at closure. No real status on what is going on, and no updated appraisal value. Why is it taking over a month to get an appraised value on my home? Why is there no accountability on LenderFi's end to get the value of my home from an appraisal that I paid for? All the while I am continuing to pay PMI, it seems clear that this purposeful deniability to continue raking in funds.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Angela G

    1 star

    05/20/2022

    I submitted all my financial info just for a simple preapproval so we could start our search for a home. Communication was great until they got my info then complete silence. It has been WEEKS since I submitted my info and have heard not a word. I have sent MULTILPE emails, texts, and voicemails and no one will so much as text me to let me know anything. I'm so confused as to why this is so difficult. Our first conversations were pleasant, and they seemed ready to help. I spoke with Eddie and he said once I uploaded my info it wouldn't talk long at all. Communication is awful and now I feel that I'm going to have to start this process again with another company.

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