Dating Services
MyCheekyDateThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 42 total complaints in the last 3 years.
- 13 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:07/06/2025
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This event was cancelled by the company the day before the event and they refuse to offer refunds. They said I had to choose another event which is on them. Not on the customer. It's wrong to fault the customer for something like this. I'm telling my community of singles not to use this service.Business Response
Date: 07/23/2025
We're sorry the buyer is upset; let us address her concerns.
The buyer purchased for an event in *********. Unfortunately, her event received quite a number of last minute reschedule requests, forcing us to remove the event from the schedule at the request of fellow daters. We do not have any control over which events may be rescheduled. We do take a very understanding approach to daters when they need to reschedule - much as we would for the buyer.
We have found in our 18th year worldwide, this understanding approach cultivates a group who are understanding of each other and ensures fantastic future events filled with like-minded individuals. With so many events a week and many in a month in ********* - there is always another event around the corner. If the buyer would like to reach out to us directly either by email or telephone - we're here 24/7 and would be most happy to assist.
Customer Answer
Date: 07/23/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********. They refunded me. The issue I have is with their response. They try to guilt the customer for being upset for not being REFUNDED for their CANCELLED event. I was refunded after I told them I'd report it and then they said I didn't need employ "the use of threats." I was told I wouldn't be refunded for their cancellation- a service I DID NOT RECEIVE, and so I told them I'd be reporting it. Their response had psychological manipulation throughout and that is present in other responses that I see from them on the BBB website. It's tacky and I've told friends not use their service for how they handle their scheduling and email responses.
Sincerely,
****** *******Initial Complaint
Date:06/06/2025
Type:Sales and Advertising IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Organizer canceled the event the night before via email and refuses to issue a refund for the ticket. They started that they have a no refund policy. I understand that policy if I was the one to cancel but they canceled the event and are telling me that I can change the date to another event they are hosting. I am unable to attend that date and want a refund for the date that was canceled.Business Response
Date: 06/16/2025
We hope you can appreciate; while we understand the emotions that come
with dating - often times a display of rage can be quite upsetting and
is not only unnecessary, but frightening.
We take an understanding approach when daters have to reschedule last
minute. We don't believe that such understanding should be met with
anger. We wish we could control daters but we can not. When daters are
sick, have last minute work or personal emergencies - or simply a a
conflict in their schedule, we are understanding.
We also believe there should be a level of decorum and civility in
speaking to a company. Good customer service is a two way exchange -
requiring the same from the customer as they are asking from the
company.
We continue to wish you the best in your dating endeavors.Customer Answer
Date: 06/16/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** *******Initial Complaint
Date:04/27/2025
Type:Delivery IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Date of event: 4/26/2025 Attended a dating event through this company and had a horrible experience, they did not even check IDs at the event that was specifically for ages *****. I ased everyones ages and there was a 22 year old woman and a FOURTY FOUR (44) year old man which is unacceptable and a huge liabilityBusiness Response
Date: 05/15/2025
We're sorry the buyer is upset with her event;
As we do state on our website: I Am Older or Younger than your age ranges may I still attend?
Of course you may. Our age ranges are merely suggestions. We offer many age range categories. Please feel free to select the age range most comfortable for you. If you dont see a range suitable for you please check back or let us know.For us to discriminate against certain ages that may fall out of the stated ages would involve a myriad of city, state and federal violations. We do not, will not and can can not discriminate.
Initial Complaint
Date:04/18/2025
Type:Product IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On February 16, 2025, I purchased a $40 ticket to a speed dating event organized by My Cheeky Date, scheduled for March 1. As the event date approached, I was notified that it had been rescheduled. Unbeknownst to me at the time, this would happen not once, but twice morefirst to March 15, then again to March 29. Each time the event was supposed to take place, I received a last-minute email informing me of yet another postponement.Following the most recent cancellation, I requested a refund on March 28, 2025, and was told that it would be processed. However, upon reviewing my credit card statement on April 18, I found that no refund had been issued.I am reporting My Cheeky Date for fraudulent activity and am still seeking the full refund of $40.if needed, I can provide credit statements and the receipt of the original purchase, however the attached email does not dispute anything between myself and My Cheeky Date. Also, as I would go on to find out, My Cheeky Date has been widely accused of similar scams: ********************************************************************************************Business Response
Date: 05/05/2025
We are sorry the buyer is upset; We note the buyer attended two events with us in **********. Unfortunately, the buyer did not ****** interest at either of the two events he attended. While rescheduled events are not common - we are unfortunately at the mercy of fellow daters. We do take an understanding approach to daters and their rescheduling needs much as we would do for the buyer and have done for nearly 20 years in over 60 cities worldwide. With 2-3 events a week, every week in the buyer's area of ***********, there is always another around the corner. As well - with respect to the link the buyer attached. The link represents a buyer who was upset that her event started 'late' or later than she presumed.
Here is a list of our 25 completed events in the buyer's area of *********** since the buyer purchased 9 weeks ago which the buyer was more than welcome to attend.2/16/2025 OC 7:00 PM Habana Irvine
2/23/2025 LA 5:00 PM Espelette at ***********************************
2/24/2025 OC 7:00 PM FLOE Lounge at the *********************
3/1/2025 OC 6:00 PM Mesa Restaurant
3/2/2025 LA 6:00 PM Fin Asian Tapas
3/5/2025 LA 7:30 PM Alley Lounge
3/8/2025 OC 6:00 PM Mesa Restaurant
3/9/2025 OC 7:00 PM FLOE Lounge at the Irvine Marriott Hotels
3/15/2025 OC 6:00 PM Mesa Restaurant
3/16/2025 OC 7:00 PM FLOE Lounge at the Irvine Marriott Hotels
3/20/2025 LA 7:00 PM Alley Lounge
3/20/2025 OC 7:30 PM FLOE Lounge at the *************** Hotels
3/22/2025 OC 5:30 PM FLOE Lounge at the Irvine Marriott Hotels
3/23/2025 OC 7:00 PM FLOE Lounge at the Irvine Marriott Hotels
3/30/2025 LA 6:00 PM Bar Bohemien
4/3/2025 LA 7:00 PM Alley Lounge
4/11/2025 Long Beach 7:00 PM Roxannes
4/12/2025 OC 6:00 PM Mesa Restaurant
4/13/2025 LA 6:00 PM Bar Bohemien
4/13/2025 OC 7:00 PM FLOE Lounge at the **************************;
4/16/2025 OC 7:00 PM Mesa Restaurant
4/17/2025 LA 7:00 PM Fin Asian Tapas
4/19/2025 LA 5:00 PM Espelette at ****************************************;
4/26/2025 LA 5:00 PM Alley Lounge
5/2/2025 LA 7:30 PM Alley LoungeCustomer Answer
Date: 05/05/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** ******Initial Complaint
Date:03/11/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I paid for a speed dating event online. I showed up to the speed dating event and found out it had been canceled by email less than 24 hours before. No phone call. Then I go reschedule. I checked to confirm the night before and they had sent out cancellations but failed to mention it to me since I was someone who rescheduled. Would have been stood up twice. I asked for a refund and I am being denied a refund. Im not scheduling another event for it to get cancelled without proper notice. I want a refund.Based on other complaints online, they do this to everyone.Business Response
Date: 03/29/2025
We're sorry the buyer has had trouble attending our events in *****. To clarify; upon confirmation we do urge daters to check their email for any updates and changes that may occur. We notified you as we did the remaining guests that did not wish to reschedule. While we appreciate the buyer's inconvenience, rescheduled events are the result of fellow daters needing to reschedule. We give as much notice as we receive.
With events in over 60 cities for nearly 20 years - we have a staff available 24/7. At any given moment, we are having an event somewhere across the world.
We do not dictate which events are rescheduled. It is an inconvenience to our venues, staff, hosts and most of all - daters such as yourself.
And while we appreciate there may be a handful of daters who become upset that we allow others to reschedule - we can assure you there would be far more upset daters than the few we have if we did not let daters reschedule because of illness, work conflicts or personal issues that may arise. We hope you understand.
As well - daters always have the option of reaching out for refunds via their ticket provider such as **********, **********, Humanitix or TicketSpice.Initial Complaint
Date:02/08/2025
Type:Product IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My friend and I signed up for speed dating but the events keep getting cancelled or rescheduled and its been three times now? - I have about ten emails back and forth with the promoter and I just dont think this is an actual service or company. The company refused to offer a refund, just keeps telling me to sign up for the next event. But they keep getting cancelled.The first date was for Saturday 1/18, Then it was cancelled, and I said I could attend the 2/1 event. That got cancelled and so I said ok- Ill attend the 2/8 event and Friday 2/7 they told me that was cancelled and Ill have to reschedule. just get an email from this one guy named **** saying that were sorry we need to cancel the event and you can reschedule for a new one etc. No last name, just a first name.Business Response
Date: 02/22/2025
We're sorry the buyer is upset; In ***********, we have seen a surge in reschedule requests this winter due to extreme weather and advisories. We appreciate this can be frustrating. As we enter our 18th year worldwide in ********************************************************** extreme weather. We do take an understanding approach to daters rescheduling and do note this can upset some.
Daters do always have the option of reaching out directly to their ticket provider such as **********, ********** or Humanitix for assistance with refunds. These companies are our ticket processors and are the best solution for any issues one may have with refund requests. If the buyer would like to reach out to us directly; she can always find us at 866 We Speed or *************************************************Initial Complaint
Date:01/19/2025
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
We signed up for an event on 01/18. We did not realize this was a scam. We should have read all the reviews of other people saying they were scammed. The event was suppose to be 6PM to 8PM. The event organizer did not show up until 7PM. They forgot to book the venue upstairs so she just pushed together 4 tiny tables in a loud crowded sports bar and just told us to start talking to each other. We could not hear each other because the sports bar has their own sporting event going on. This is not what we paid for. The event barely lasted 40 minutes. We paid for 2 hours of speed dating. The owner refuses to give us a refund. He offered another event free but from the reviews it seems like they constantly cancel the events and keep the money.Business Response
Date: 02/07/2025
We're sorry the buyer is upset; She attended an event with nine ladies and 8 gents in *******. The buyer selected one gent she wished to meet again. Unfortunately, this particular dater did not wish to meet her again. We understand how frustrating rejection can be and how challenging dating in general can be. We did not 'forget' to book with the venue otherwise the buyer would not have been welcomed as she was. As the buyer felt the event or expectations of matches was not what she had hoped - we did offer the opportunity to attend another event. There are a handful of daters who are upset at our refund policy in that we are understanding of daters when they need to reschedule. As the buyer did not experience a rescheduled event - we are confused by the reference. Regardless - we are sorry the buyer is upset. It can be upsetting to put oneself out there only to be met with rejection.Initial Complaint
Date:12/07/2024
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I purchased a matchmaking package in April 2024 which included four matches. As of December 2024, I have been matched with one person, who while nice, did not align with basic compatibility points I expressed (age range, race, family aspirations). Notably, it took months of emailing and requesting a refund to even get the one match. Although the company quickly responds to emails, the only purpose appears to be to stall or to drive traffic to their speed dating events. One incompatible match in over 8 months, especially in a market as big as NYC, is very unreasonable.Business Response
Date: 12/24/2024
We're sorry is upset; we note the following:
The buyer purchased our Blind-Date Matchmaking & Events package. The buyer was matched with 2 individuals whom we felt met her preferences. For the first match, the buyer stated she 'felt the date match was nice, unfortunately there was no chemistry.' We can not account for chemistry when we match daters. This is what makes chemistry so special and is naturally subjective. The individual whom the buyer met, stated 'we are going to continue to go out'.
With respect to the second match; The buyer declined and expressed that while both wanted to be married soon, the potential match was unsure of the buyer's insistence of being married and having children so quickly. Dating takes time and daters tend to be apprehensive of those who want to skip the stages of dating and relationships and move straight to marriage and children.
We also note the buyer attended zero of our events. Attending events is part of the buyer's package and we highly recommend daters attend at no cost to them. We often hear from potential matches if who they are going to meet has attended events. Not attending events typically expresses to others a lack of confidence in oneself and a fear of rejection.
We're happy to continue to help the buyer and appreciate the challenges dating can bring. The buyer need only reach out to us and we would be excited at the opportunity to continue to work for the buyer.Customer Answer
Date: 01/18/2025
Complaint: 22653755
I am rejecting this response because: (1) it is factually inaccurate and (2) doesn't adequately respond to the issue of a matchmaking service that does not match you. As an initial matter, I was only matched with one person - who ended up being nearly a decade older than my stated age preference AND what I was told by the company was his age, among other things. There was an offer for one other potential match, which, on paper, was clearly not someone I would be compatible with. It's unclear why the business mentioned the potential match - who I never met or communicated with in any way, and who I could not contact even if I wanted to since all communication is through the business - said I was insistent on marriage too soon. How, and why, would the match say that about me - a stranger they've had zero contact with? Or is the company admitting to offering me a potential match who had already expressed he didn't think we'd be a good match based on what the company shared about me? In either case, the alleged statement of the potential match, if it even occurred, is evidence that the company attempted to match people who are not on the same page with relationship goals. Notably, both the matched date and the potential match were offered to me on the same day, and only after approximately 4 emails (over as many months) inquiring about any matches. These were the only two matches offered since the matchmaking service was purchased.Although matchmaking should certainly not be rushed, we are now at approximately 9 months with one match - one match in one of the largest dating markets in the country. Although the company faults me for not going to speed dating events that were offered, I didn't purchase an unlimited speed dating service. My simple request was for the company to deliver on the service they advertised - matchmaking.
Finally, and perhaps most telling about the company's irresponsible handling of their customers, is the effort to equate not attending speed dating events with insecurity. Besides being nonsensical - because why would a potential match know that I haven't attended the (from what I hear often cancelled) speed dating events, this accusation is quite transparently an effort to turn attention away from their failure to deliver on the promised service.
Sincerely,
********** ********Business Response
Date: 01/22/2025
The company is sorry the buyer remains upset and chooses not to reach out to the company.
Once again, the buyer did purchase our Blind-Date & Events package. The buyer states she did not purchase an events package - when in fact she did.In review of our interactions with the buyer:
For the first match, the buyer stated she 'felt the date match was nice, unfortunately there was no chemistry.' We can not account for chemistry when we match daters. This is what makes chemistry so special and is naturally subjective. The individual whom the buyer met, stated 'we are going to continue to go out'.
With respect to the second match; The buyer declined and expressed that while both wanted to be married soon, the potential match was unsure of the buyer's insistence of being married and having children so quickly. Dating takes time and daters tend to be apprehensive of those who want to skip the stages of dating and relationships and move straight to marriage and children.With respect to 'rescheduled events' - the buyer did not attempt any event. As we stated this is not common and is a popular question among our matchmaking daters whom we inquire to about possible matches. The company offers our services in 60 cities and has for 18 years. Typically with 1-4 events a week in each of our 60 cities. There are times when events are rescheduled at the request of fellow daters. We are understanding of our daters and their rescheduling needs. This is quite rare and we do understand this can at times be frustrating for daters. Those who appreciate our understanding considerably outweigh the few who become upset at our policies.
As we have illustrated extensively - we have attempted multiple times and through multiple avenues in both the offering of matches and the offering to attend our events at no additional cost - as this is the service the buyer purchased. The buyer seems to ignore the notion that daters have to want to meet her as well and they often ask many questions in deciding if they wish to. Daters are not items off a shelf we can simply send to the buyer as she wishes.
Regardless - if the buyer would like to reach out to us, we would be most happy to assist.Initial Complaint
Date:11/30/2024
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They canceled on me. And they continue to cancel on me. They lie about his services they never host any events they just lie.Business Response
Date: 12/18/2024
Buyer purchased a single event that was unfortunately rescheduled at the request of fellow daters. The buyer was rescheduled for one (1) event. We do take an understanding approach to last minute reschedule events as we would do for the buyer. With so many events, there is always another around the corner. Buyer expressed to us that due to having a 'girlfriend' - rescheduling was not an option. We are not for those that are in a relationship or looking for anything other than to meet a compatible mate for a relationship. This is simply misuse of the service. Buyers always have the option of reaching out to their ticket provider for additional assistance. In the past 4 months - we have held over 50 events in the ***** area. Here is a list for reference:
8/3/2024 OC 6:00 PM Mesa Restaurant
8/4/2024 LA 6:00 PM No Comment Lounge
8/4/2024 OC 7:00 PM FLOE Lounge at the *********************
8/5/2024 LA 7:00 PM Barbianca
8/5/2024 LA 7:00 PM Barbianca
8/10/2024 LA 5:00 PM N10 Restaurant
8/10/2024 OC 5:30 PM FLOE Lounge at the *********************
8/11/2024 LA 5:00 PM N10 Restaurant
8/17/2024 OC 6:00 PM Mesa Restaurant
8/18/2024 LA 6:00 PM No Comment Lounge
8/18/2024 SD 6:00 PM Whiskey Girl
8/22/2024 SD 7:00 PM Whiskey Girl
8/24/2024 OC 5:30 PM FLOE Lounge at the *********************
8/24/2024 LA 5:00 PM N10
8/24/2024 SD 7:00 PM Barleymash
8/26/2024 LA 7:00 PM N10
8/29/2024 SD 7:00 PM Whiskey Girl
8/31/2024 LA 5:00 PM Espelette ******************** @ ***************
9/1/2024 ********** 7:00 PM The Wicked Wolf
9/5/2024 LA 7:00 PM ************
9/14/2024 LA 5:30 PM ************
9/14/2024 OC 6:00 PM ***************
9/15/2024 SD 6:00 PM Hasta Maana Cantina
9/15/2024 OC 7:00 PM FLOE Lounge at the *********************
9/19/2024 LA 7:00 PM ************
9/21/2024 OC 5:30 PM FLOE Lounge at the *********************
9/28/2024 LA 5:30 PM Alley Lounge
9/28/2024 OC 6:00 PM ***************
9/29/2024 LA 6:00 PM Fin Asian Tapas
9/29/2024 OC 7:00 PM FLOE Lounge at the *********************
10/5/2024 ********** 7:00 PM The Wicked Wolf
10/12/2024 LA 5:00 PM ************
10/12/2024 OC 6:00 PM Mesa Restaurant
10/12/2024 SD 7:00 PM Whiskey Girl
10/13/2024 LA 6:00 PM FIN Asian Tapas
10/13/2024 OC 7:00 PM FLOE Lounge at the *********************
10/17/2024 LA 7:00 PM ************
10/26/2024 OC 6:00 PM ***************
10/27/2024 LA 6:00 PM FIN Asian Tapas
10/27/2024 SD 6:00 PM Whiskey Girl
11/1/2024 LA 7:30 PM Alley Lounge
11/2/2024 SD 7:00 PM Whiskey Girl
11/7/2024 ********** 7:00 PM The Wicked Wolf
11/9/2024 OC 6:00 PM Mesa Restaurant
11/10/2024 ********** 7:00 PM The Wicked Wolf
11/21/2024 ********** 7:30 PM The Wicked Wolf
11/23/2024 LA 5:00 PM ***********************************
11/23/2024 OC 6:00 PM Mesa Restaurant
11/23/2024 SD 7:00 PM Whiskey GirlInitial Complaint
Date:11/13/2024
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I paid for a ticket for a speed dating even and it got cancelled. The company requested I reschedule to another event so I did. And that event got cancelled as well. I requested a refund because I was not provided the service I paid for. The company refused the refund and requested I reschedule again. When I expressed frustration over having planned my day off around attending this event, just to have it cancelled less than 24 hrs before, they were not willing to offer any sort of meaningful solution. Instead, they requested that I reschedule to another event yet again and gave me another ticket. A free ticket to an event that gets cancelled every time is meaningless. I do not trust this organization will actually ever host the event I paid for so as far as I am concerned, this is fraud.Business Response
Date: 11/25/2024
We're sorry the buyer is upset; We wish we could control reschedules but we can not. They are however very rare and in the best interest of our daters. Unlike other companies - if a group of daters reschedule limiting the group to a small number, we would rather remove the event from the schedule than have a very small amount of daters. We do take a very understanding approach to our daters and their ever-changing needs. With so many events - there is always another around the corner. As we enter our 18th year in over 50 cities worldwide with nightly events, daters can be assured we will always be understanding and ask that their fellow daters are as well. In ****** alone, we've held nearly a dozen events in just two months.
8/10/2024 ***********;6:00 PM The Gallery Lounge Seneca
8/17/2024 ***********;6:00 PM The Gallery Lounge
8/22/2024 ***********;7:00 PM The Gallery Lounge
8/24/2024 ***********;6:00 PM Open Palette
9/7/2024 ***********;6:00 PM Elm Street Cask & Kitchen
9/15/2024 ***********;7:00 PM *********
9/19/2024 ***********;7:00 PM The Porch
9/21/2024 ***********;6:00 PM Shakertins
10/27/2024 ***********;7:00 PM LadyLove Lounge & SoundWe also just had two events back to back this past Saturday and Sunday - both at Thirsty lion.
Anytime you see an event you fancy attending - feel free to reach out. We would be most happy to ensure you attend a great event.
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