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Business Profile

Credit Union

Partners Federal Credit Union
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 948-6677Write a Review

About

Overview

Partners Federal Credit Union

100 N First St #400

Burbank, CA 91502-1818

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Find a Location

Partners Federal Credit Union has 2 locations, listed below.

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    BBB Accreditation & Rating

    Partners Federal Credit Union is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

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    About This Business

    Partners Federal Credit Union is a full-service financial institution serving the financial needs of its Members worldwide. Sponsored by The Walt Disney Company, and with more than 100,000 Members, Partners enjoys outstanding strength and stability.

    BBB Accredited Since: 5/21/2024

    Years in Business: 58

    Products and Services

    Auto Loans, Bill Pay, Certificates, Checking, Financial Workshops, Home Equity Loans, Home Mortgage, Mobile Banking, Mobile Wallet, Money Markets, Online Banking, Personal Loans, Platinum Credit Cards, Platinum Rewards Credit Cards, Retirement Accounts, Savings, Share Secured Loans, Signature Credit Cards, Visa Credit Cards, Wealth Management, Youth Accounts, Zelle

    Business Details

    Local BBB:
    BBB of Los Angeles & Silicon Valley
    Business Started:
    1/1/1968
    Business Incorporated:
    1/1/1968
    Type of Entity:
    Corporation
    Alternate Names:
    PFCU
    Business Management:
    Ricky Otey, President/CEO
    Robert Thompson, COO
    Karen Spires, Vice President/CFO
    Complaints Marketing Team

    Additional Contact Information

    Principal Contacts
    Ricky Otey, President/CEO
    Complaints Marketing Team
    Customer Contacts
    Ricky Otey, President/CEO
    Robert Thompson, COO
    Karen Spires, Vice President/CFO
    Complaints Marketing Team
    Additional Phone Numbers
    Other Phone: (714) 712-7328
    Other Phone: (818) 558-4560
    Other Phone: (818) 558-4509
    Other Phone: (818) 558-4522
    Other Phone: (818) 558-4554
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    BBB records show a license number of 18708 for this business, issued by National Credit Union Administration

    National Credit Union Administration

    1775 Duke Street

    Alexandria VA 22314

    703-5186300Website

    Additional Information

    Payment methods
    • Wire Transfer
    • Apple Pay
    • Google Wallet
    • Samsung Pay
    • Visa
    • Zelle
    Business Categories
    Credit Union

    Latest Reviews

    • Filomena R

      "I have had several issues with PFCU . Tried to get a hardship, tried to refinance with another party PFCU made it impossible to do so place me in collections after my husbands death and forced me when I said take the car into another loan enforced and insurance that will not pay for EOM parts and had left me carless for over 4 months while i still have to pay insurance and monthlky payments, Employees have no regard or empathy and partners has unskilled employees that do not follow due proces ur unserstand the legalities or inpositions." ... Read full review

    • Lilia J

      "I was really excited to join the Partners Federal Credit Union, because it is a credit union with a good score and lots of programs and benefits fro both non-REMOVEDand REMOVEDemployees. I got in thanks to my daughter, who works at REMOVED." ... Read full review

    • Marta T

      "My name is REMOVED, I am member of Partners since years ago. In 2024 I have a Personal Loan, they deducted automatic weekly payment from my paycheck to pay the Loan." ... Read full review

    View all Reviews

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    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.