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Find a Location

Jiffy Lube has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Jiffy Lube

      4201 E Florence Ave Bell Gardens, CA 90201

    Business ProfileforJiffy Lube

    Car Tune-Up

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4201 E Florence Ave, Bell Gardens, CA 90201
    BBB File Opened:
    8/10/2017
    Years in Business:
    28
    Business Started:
    8/24/1995

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My 2020 ***** crv engine was damaged by jiffy lube technician after taking my car for oil change and filter. I paid cash for I was given a fake invoices. 10 minutes after leaving from jiffy lube my shaking and smelling like burn oil on the freeway my skip plate drop almost making crash. Right all way I called jiffy lube and i let ******************************* supervisor what had happened he said just bring it back so that what I did they took my skip plate and clean the oil from the engine. They said to come back the next day because they can't find me in the system. I ask for liability insurances but it was alway denied. I spoke with ***** from ******** enterprise)******* manager from jiffy lube. I was ignored at the beginning so I text Gorge with video from my dash cam and pictures when I was they did the oil change. Gorge agreed to paid for the skip plate an clean engine and clean my car from the inside remove burn oil smell and refund my money for the oil change and filter. When I try ro ask for liability insurances Gorge stop answering my call after I spoke to all (******* ******** enterprise) ***************** inform me that the invoices was fake. After sending my videos. ***************** said just to deal with **** from ******** enterprise. So I did I call her to see if the could provide liability insurance she denied. And said that **** was fired for doing fraud by keeping the cash and providing a estimate as an invoices. She said I have no proof so to stop calling or she was going to call immigration on me. I'm a ** citizens. So I ca the B.A.R to file the complaint. After B.A.R investigate when ******** enterprise **** call the police to make fake police reports as retaliation for me filing the complaint with ****** jiffy Lube denied to provide liability insurance. ******** enterprise **** said I should go back to my country and that she was going to send immigration foe me.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Liz R

    1 star

    01/09/2024

    First,This Jiffy lube scams customers, especially young women. I went in 1/9/24 at approximately 3pm for an oil change. An employee named *** did not ask me what type of oil I wanted and simply assumed I wanted the high grade oil, therefore, charging me more. Second, I witnessed Boj and **** trying to scam a young lady by the name of ******** that was there to simply check an oil leak. I heard them telling her they need to change hoses, thermostat, pan,replace oil. They proceeded to say it was going to be $564.00. After they piled all erroneous fees, plus uber fees,the amount was upwards of $1,000.00. The young lady was clearly scared and was in tears from hearing how they hiked up the fees. Clearly Boj and **** were preying on this young girl like ******. Seeing how upset she was, I felt compelled to pull her to the side and console her. I then advised her to get an itemized sheet of the repairs that *** and **** recommend and for her to get a second opinion. And she did just that. She went to someone other than Jiffy lube and got it fixed for $220.00 with warranty. I'm astonished on how Jiffy lube in Bell scams customers out of their hard earned money. SHAME ON YOU JIFFY LUBE, SHAME ON YOU BOJ AND WILL. DO BETTER! You lost 2 customers today.

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