About
Overview
BBB Accredited Since: 8/17/2017
Years in Business: 26
Payment methods:
Cash, Debit/Credit Cards
BBB Accreditation & Rating
About This Business
Products and Services
Business Details
- BBB File Opened:
- 9/10/2013
- Business Started:
- 1/11/1999
- Type of Entity:
- Sole Proprietorship
- Business Management:
- Ms. Jennifer Estrada, Bookkeeper
- Mr. Alex Munguia, Supervisor
- Mr. Hao Gu, President
- Mr. Mike Gu, Owner
Additional Contact Information
- Principal Contacts
- Ms. Jennifer Estrada, Bookkeeper
- Mr. Hao Gu, President
- Customer Contacts
- Ms. Jennifer Estrada, Bookkeeper
- Mr. Alex Munguia, Supervisor
- Fax numbers
- Primary Fax: (714) 239-1130
- Additional Phone Numbers
- Other Phone: (866) 239-1122
- Additional Email Addresses
- Primary: Email this Business
- Additional Websites
- Website 1
Additional Information
- Refund and Exchange Policy
- We value our customers and want you to be completely satisfied with your purchase. If you have encountered a problem with your purchased item(s) please follow the steps below. Santa Ana Wheel offers a 30-day money back guarantee, as long as the item has not been installed on a vehicle and is in the same condition when purchased.
If the customer purchased an incorrect size, changed mind, or made a mistake when purchasing item – the customer is responsible for all shipping fees.
If we have shipped a wheel that is different than what is stated in the listing and pictures, we will be responsible for all return shipping fees.
What is NOT Refundable:
Any wheels that have been installed on a tire and/or vehicle. So please be sure the wheel is the correct one you ordered before installing.
Wheels that have been altered from the original state when purchased are not returnable. Painted, chromed, etc.
If we have shipped a wheel that is different then what is stated in the listing and pictures, we will be responsible for all return shipping fees.
The easiest process for returns:
1. Contact us directly via phone (714) 239-1122 or email [email protected]
2. Speak with a representative about your special case to help us determine the best way to resolve your issue.
3. We ask that you contact us directly before leaving any negative reviews on our platforms.
NON REFUNDABLE
Any wheel(s) that have been installed on a tire and/or vehicle. So please be sure the wheel is the correct one you ordered before installing.
Wheels that have been altered from the original state when purchased. Painted, chromed, etc. - Business Categories
- Wheels, New Auto Parts, Used Auto Parts, Auto Parts, Auto Accessories, Tire Repair, Changing Tires, Auto Equipment, Wheel Repair, Balancing Services
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