About

Local BBB:

BBB Serving the Pacific Southwest, Central & Inland California

BBB File Opened:

7/26/2024

Business Started:

9/24/2020

Business Incorporated:

2/5/2025

Type of Entity:

Limited Liability Company (LLC)

Business Management:

Mr. John Palos, Marketing Director/Founder

Mr. Stefan Brule, CEO/Founder

Additional Information

Payment methods

At Real People Real SEO, we make payment simple, secure, and convenient for our clients. We accept the following methods:Credit & Debit Cards – All major cards are accepted (Visa, MasterCard, American Express, Discover).Bank Transfers (ACH/Wire) – Available for recurring billing and larger project payments.Online Invoicing – Secure, itemized digital invoices are provided for easy online payments.Recurring Payments – For ongoing SEO service packages, Google Ads management, and local SEO campaigns, clients may enroll in automated billing to ensure uninterrupted service.Paid Ad SpendAll paid advertising budgets (e.g., Google Ads, Local Service Ads, or other platforms) are paid directly by the client to the platform. Real People Real SEO manages campaign strategy, optimization, and reporting, but does not collect or hold client ad spend.Billing CycleMonthly Retainers & Campaigns: Most digital marketing services, including SEO and campaign management, are billed on a recurring monthly basis.Project-Based Work: Website design, development, or one-time optimization projects may require partial payment upfront, with the remaining balance due upon completion.Late PaymentsTimely payment ensures services continue without disruption. Payments not received within 10 business days of the due date may result in:Temporary suspension of services, including active campaigns.A late fee, not exceeding industry standards, added to the outstanding balance.Security & PrivacyAll payment details are processed securely. We do not store sensitive financial information beyond what is required to process your transactions.

Refund and Exchange Policy

Refund & Exchange PolicyReal People Real SEO is committed to delivering high-quality digital marketing services that generate measurable results for home-service contractors. Transparency and trust are at the core of how we do business. This Refund & Exchange Policy outlines the conditions under which refunds may be granted.RefundsBecause digital marketing services (such as SEO campaigns, Google Ads management, Google Business Profile optimization, and contractor marketing solutions) require strategy, time, and ongoing execution, refunds are not typically provided once work has begun. However, we do provide refunds under specific circumstances:Service Not Delivered: If a purchased SEO service package, local SEO campaign, or Google Ads management service has not been initiated, you may be eligible for a full refund.Billing Error: If you are accidentally charged more than once or billed incorrectly, we will promptly issue a full refund of the overpayment.Duplicate Payment: If a duplicate transaction occurs, we will refund the duplicated charge in full.EligibilityTo qualify for a refund, the following conditions must be met:A formal request must be submitted within 14 days of the billing date.The service in question must not have been substantially completed or delivered.All account balances must be current, with no outstanding invoices.ProcessSubmit a Request: Email our support team at [email protected] your account details, invoice number, and reason for the request.Review: Our team will review the case within 5–7 business days.Resolution: Eligible refunds will be processed back to the original payment method within 10 business days.Contact InformationFor all refund or billing inquiries, please contact us:Real People Real SEO1403 W 10th PL Suite B120-B, Tempe, AZ 85281(480) [email protected]

Business Categories

SEO Services, Web Design, Digital Marketing, Advertising Agencies, Advertising Specialties, Digital Advertising, Advertising, Advertising Agencies & Counselors, Web Designer, Website Maintenance