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Business ProfileforCloud LGS
Additional business information
On March 7, 2023, BBB requested Cloud LGS to modify, substantiate, or discontinue claims on their website (https://www.cloudlgs.com/) that read:
“100% Satisfaction Guaranteed”
“We offer award winning SEO services…”
“Voted #1 Rated SEO Company”
“WE ARE ACCREDITED, TRUSTED & 5 STAR RECOMMENDED.”
“Thumbtack Top Pro 2021 award”
“Best of Small Business Awards 2021- Best Business Consultant award”
“Top SEO Agencies - UpCity Certified Partner 2021 Award”
“Best in Search - Top 10 SEO Firm 2016-2021 Awards”
“Google 5 Stars Rating”
“Yelp 5 Star Rating”
“TrustPilot 5 Star Rating”
Affiliation to “Arizona Technology Council, and Greater Phoenix chamber of Commerce”
“Cloud LGS is honored for its outstanding achievements in the Digital Marketing Industry and has won many awards & recognition.”
Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising.
1. Basic Principles of the Code, Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided. Section 20.2 Warranties or Guarantees, Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. 20.5 Warranties or Guarantees, Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee. 28. Objective Superlative Claims, Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims, like “#1 in new car sales in the city,” can be proved or disproved.
As of March 21, 2023, the business has not responded to BBB's request.
At-a-glance
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 425 S Mill Ave, Tempe, AZ 85281-2803
- BBB File Opened:
- 7/23/2018
- Business Started:
- 9/2/2012
- Business Incorporated:
- 7/7/2014
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Live Give Share LLC
- Related Businesses
- Business Management
- Mr. Jason Valasek, Manager
- Contact Information
Principal
- Mr. Jason Valasek, Manager
Customer Contact
- Mr. Jason Valasek, Manager
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
7 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
8 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Savannah P
04/04/2022
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