Business ProfileforCertified Luxury Auto, Inc.

I purchased a vehicle from this dealer in November 6, 21 as a birthday present for my mom. The dealer disclosed the vehicle had a clean carfax and was in great condition. I asked for items to be repaired which was documented on the paperwork when I purchased the car. I have been waiting since November for the repair. I have contacted the dealer a dozen times, with no updates. Since taking possession, I have replaced the brakes, rotors, changed all the fluids, replaced the leaking wiper fluid hose, both driver and passenger lower assembly arms, changed the the driver and passenger CV boot axels. I have spent ******* on repairs on a vehicle my mom hasn't driven over 500 miles. ** addition, the trunk does not open or shut which was my original complaint. The dealer was supposed to replace both trunk shocks and they claimed they did but the trunk does not work. Their lack of responsiveness is inexcusable. I also feel they sold me a car with issues that were not disclosed. They have not followed through on anything they promised. I also purchased a warranty from them. The warranty was sold as covering everything for the vehicle. I hasn't covered anything that's been broken. I canceled the warranty on 3/25/22. The warranty company sent the $2387.05 refund to the dealer. The dealer only refunded me $2014.67 on May 11, 22. This business should be accountable for their unfair and unethical business practices. After escalating my issues with the owner, Mo,he advised me they will not fix my car.