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Business Profile

Timeshare Cancellation

Legacy Exit Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Timeshare Cancellation.

Reviews

Customer Review Ratings

4.41/5 stars

Average of 20 Customer Reviews

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Review Details

  • Review fromRickey & Linda R

    Date: 07/08/2024

    1 star
    This company was great at first. But when they got our complete payment, that was when we started to get ignored. At first , they were right on top, getting and requesting the appropriate information. 6 months later a letter was sent to our timeshare company, letting them know they were representing us. After that I got one email stating they were waiting on a response from the company. This information was given after numerous phone calls and emails to everyone I had been in contact with. Since then, we have not heard from them, no emails, phone calls, texts or mail. It has been a year now, and we feel we have been scammed. I did check them out for several weeks before we put any money out, did not see any negative reviews or a bad rating on the BBB. They must have changed their names or something. I also requested information on who I could contact at the timeshare to help speed things up, but no response. They sounded very knowledgeable and promising in the beginning. Were retired on a fixed income and this has hurt us financially. I hope someone stops them from swindling anyone else!
  • Review fromPete G

    Date: 05/01/2024

    5 stars
    I reached out to them for help with my wife's timeshare ownership and getting out of her contract. They were really helpful and suggested that we should ask the company if we could get out of the contract which we had not previously considered. Following their advice, I contacted the timeshare company, and guess what? We no longer own it and won't have to pay any more maintenance fees! I'm grateful for their advice and their genuine caring for us. Although I no longer needed their services, I would approach them again in the future if I came to need any such issues.
  • Review fromBriee B

    Date: 04/30/2024

    5 stars
    I called Legacy Exit Group and they took care of everything. After that, I stopped getting any messages from the timeshare contract. Finally, they informed me that my case was closed and I was released from my contract. I found their services to be highly reliable and efficient. They followed through with their promises and kept me updated throughout the process. I'd recommend them to anyone who wants to get out of their timeshare. The whole process was great. Thanks a lot for the service.
  • Review fromLiam H

    Date: 04/18/2024

    5 stars
    I found myself trapped in a timeshare after being deceived by dishonest salespeople and I had to bear the burden of its expenses for several years until I reached out to Legacy Exit Group for assistance. The team guided me through the process of canceling the timeshare, and now I am relieved and grateful to be free from its obligations. I am so happy I found these people, they are so professional and caring. If you need help, reach out!
  • Review fromEthan A

    Date: 03/14/2024

    5 stars
    I was having problems with my timeshare company and was having financial troubles. However, I discovered Legacy Exit Group after reading great online reviews of their services. Informative consultation, and I felt comfortable with all that was explained. All options were explained and my questions were answered in simple terms. After the negotiations, they were able to secure a reasonable payoff amount with the timeshare company, freeing me from the burden of paying my timeshare. Excellent result. My thanks to Legacy Exit Group for assisting me with my endeavor and for their expertise. I highly recommend this company for your peace of mind, and they will take care of everything for you!
  • Review fromNancy R

    Date: 02/05/2024

    5 stars
    My timeshare felt like this monstrous vacuum cleaner sucking away my hard-earned money every single month. At first, it was a dream vacation, sunny beaches, and a lifetime of happiness. But the hidden fees, the mounting costs, and the terrible customer service turned it into a daily stressor. I was on the brink of throwing in the towel when my sister recommended Legacy Exit Group. I was skeptical but desperate enough to try anything. Legacy Exit Group treated me like I was more than just a case number. They took an hour just to listen to my story, empathize, and ensure they understood my unique situation. My consultant, *****, broke down the ins and outs of my contract like she was explaining the rules of a board game. For the first time, I felt like I had a glimmer of hope. ***** and her team were like a pit crew at a ****** race fast, efficient, and unbelievably skilled. They navigated the maze of legalities and paperwork, always keeping me in the loop. Their updates were so thorough you'd think they were reporting on a presidential election. I never had to chase them for information. They were usually the ones reaching out to me to ensure I was comfortable with the process. There were moments of tension when I doubted if this whole ordeal would work. But each time I felt like that, Legacy Exit Group reassured me. They shared success stories, provided statistical data, and occasionally offered a pep talk. They wanted this as badly as I did, and it felt like we were in this together, like teammates striving for a championship win. I got an email with the subject line "Contract Termination Successful." I could've danced in the streets! I felt like I'd been pardoned by the highest court in the land. Legacy Exit Group didn't just provide me an exit; they offered me a new lease on life. If you're entangled in a timeshare web, call them. They're not just problem solvers; they're miracle workers who turn your financial nightmares into sweet dreams.
  • Review fromFrank B

    Date: 01/26/2024

    5 stars
    I felt as if I couldn't get out of the maze. Every time I thought about it, my head pounded with my timeshare troubles. But, Legacy Exit Group provided me with comfort, consolation, and answers. As soon as I called them, the clouds parted. The way they handled my issue was reminiscent of watching a skilled cook in the kitchen. My consultant explained everything to me and knew exactly what was needed to terminate my contract. Simply put, no filler or nonsenseonly the facts. As if I were the honored guest, they rolled up their sleeves and began preparing a five-course supper. After a few months, the contract was suddenly canceled. It was like winning the lottery. Legacy Exit Group not only provided me with a plan for leaving my timeshare, but they also drove me to freedom. If you are caught up in a timeshare crisis, walk to these folks rather than run. They will slice through the red tape like butter with a hot knife.
  • Review fromMon C

    Date: 01/04/2024

    5 stars
    I went through a lot with my timeshare and it 's turned into a daily stressor with hidden fees, mounting costs, and terrible customer service. However, my sister recommended Legacy Exit Group and was able to provide the help I needed. They listen to me and understand my situation. They were efficient, and skilled, and always kept me in the loop throughout the process. I felt relief when I received an email that the contract termination was successful. Legacy Exit Group was able to offer me a new lease on life and turn my financial nightmares into sweet dreams.
  • Review fromCamille N

    Date: 12/27/2023

    5 stars
    I've been struggling with my timeshare situation but I'm glad to hear that I found a solution with Legacy Exit Group. Their consultant knew their stuff and was able to help to navigate the process of terminating my contract. I was able to get out of my mess and find freedom with their help. Can't thank them enough.
  • Review fromJimena C

    Date: 12/21/2023

    5 stars
    I was weighed down by maintenance fees, special assessments, and the constant dread of being locked into something I couldn't afford anymore. I felt trapped until I found Legacy Exit Group. My consultant, ****, sounded like he genuinely cared. **** dissected my contract, meticulously, attentively, and with an understanding of how every part connected to the whole picture. They say the devil is in the details, and Legacy Exit Group proved it. They picked apart the contract, found loopholes, and built a solid case for my exit. With each step, **** kept me in the loop. Every email and every update was crafted like they were writing to a friend, not just a client. Legacy Exit Group didn't just hand me a compass and wish me good luck; they were my guides, and my mentors, leading me through the labyrinth of legal and financial hurdles. Now, I'm not just out of my timeshare contract; I'm free to live my life on my terms. Anyone looking to break free should seriously consider giving Legacy Exit Group a call. They're the *** for lost souls in the timeshare wilderness.

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