Business ProfileforP.F. Chang's China Bistro

Today, I ordered from P. ************ in *****, ****, order # *****************. My order was ******. I ordered online on their website for delivery from an email that I received from P. F *****. I received a phone call from them, and the employee said that one dish I ordered was out of season and he could add the seasoning to the fried rice, but it would not have the crab and pork belly in it. I asked how else could they accommodate me. So I asked for a different dish that was 40 dollars, which would have been a 19-dollar difference in the price. Then, the manager approached the phone with a very arrogant, disrespectful attitude. He was very negative and didn't want to offer any accommodations to the point where I had to ask politely (do you want to lose the entire order over not trying to accommodate me for their error and false information advertisement?) I only ordered from them specifically for the crab pork belly fried rice. I ordered a few more things as well. However, he was so angry and challenging, and I'm the paying customer, that I gave up when ******************, the manager, said he would cancel the order. I couldn't take any more of being insulted. So I agree with the cancellation of my order this is not the people I want cooking the food I have to eat. People do spit in food when they cook people's food. I prepaid for my order with my debit card so I don't know why he didn't want to help the entire situation. I was not refunded my money and the online order is still processing with no cancellation of the order on P. F Changs end.