Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

Business Details

BBB File Opened:
5/23/2025
Business Started:
11/30/2024
Business Incorporated:
12/31/2024
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
The Luxe Exchange LLC
Business Management:
Mr. Julio Avila, Owner

Additional Contact Information

Principal Contacts
Mr. Julio Avila, Owner
Customer Contacts
Mr. Julio Avila, Owner
Additional Email Addresses
Primary: Email this Business
Additional Websites
ethicalcommunity.org/thel...

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

  • The Luxe Exchange operates in full compliance with all applicable Arizona state laws and regulations governing pawnbrokers and secondhand dealers.We are licensed by the City of Scottsdale and registered with the State of Arizona as required for the buying, selling, and collateral lending of precious metals, diamonds, and other luxury items.For verification or documentation requests, please contact us directly.

Additional Information

Payment methods
We accept the following forms of payment and disbursement:For Disbursements (Loan or Purchase Payouts):Instant Bank Transfer (Zelle®)ACH Bank Transfer (same-day or next business day)Check (available upon request)For Loan Redemptions & Payments:Zelle®ACH or Wire TransferDebit/Credit Card (processing fees may apply)We do not accept cash. All transactions are processed securely through verified digital or bank channels. If you have a preferred method, we’re happy to accommodate within those options.
Refund and Exchange Policy
All sales and transactions at The Luxe Exchange are final.Due to the nature of our business involving high-value, secondhand luxury items and private financial services, we do not offer refunds, returns, or exchanges once a transaction has been completed.We encourage all clients to ask questions and carefully review any offers or evaluations before proceeding. Our goal is to ensure every client is confident in their decision before finalizing any purchase, sale, or loan.For Collateral Loans:Items held as loan collateral may be redeemed during the active loan term by repaying the balance in full, including any applicable interest and fees, in accordance with Arizona state law.If you have questions or need clarification before completing a transaction, we're happy to assist. Transparency, professionalism, and client satisfaction are at the core of everything we do.
Other Resources
Bureau Of Alcohol Tobacco & Firearms
201 E. Washington Street, Ste. 940
Phoenix AZ 85004
Phone Number: (602) 776-5480
Fax Number: (602) 776-5429
http://www.atfonline.gov
[email protected]
Business Categories
Pawnbroker

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.