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Business Profile

Microblading

Sculpted Brows By Sarah M - Microblading

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Microblading.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/30/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Found "Sarah" on Groupon and wanted to give her a try!When I called the phone number in her advertisement, no answer and voicemail stated to either leave a message or send a text to the same number for a faster response. I did both and received a text within seconds stating "wrong number".Be VERY careful purchasing anything from this person because as soon as you state you found her on Groupon (keeping in mind she has already been paid in full), she doesn't want your business. Also, I had a friend purchase the same deal from *******, but instead didn't state how she found her and was able to make an appointment right away. Funny thing is just wait until she finds out it was another Groupon customer.Why even bother advertising to get more business on Groupon when this is how you act. Unprofessional and a scam artist. Now ******* doesn't want to provide a refund of course and she has been paid in full!

  • Initial Complaint

    Date:11/02/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a Groupon for a Brow tint and lamination. On 10/30/23 the voucher was marked redeemed. I did not visit the merchant and have yet to even book an appointment. I have been recovering from surgery since 10/23/23. I texted and emailed the merchant and have not received a response. Groupon will not issue a refund without an email from the merchant stating the voucher was not in fact redeemed. So I am out $58.

Sculpted Brows By Sarah M - Microblading is NOT a BBB Accredited Business.

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