Reviews

Review Details

• Review fromjay j

  Date: 05/01/2023

  1 star
  ZERO STARS ZERO they took over from redbrick 2 loans 1 ac and 1 furnace from which I never had any issues with redbrick with. concord has done nothing to help fix issues with both accounts, they either put one pmt on the other act when 1 pd early and charged a late fees which when not late, they have repeatedly taken money from my bank act( which I have proof) 3 times stating couldn't find funds! bull ,money was in account and my bank also testified to that fact ! been fighting for months to get these fees removed and they do nothing but hang up on me! they also will put when u pd like 4-1-2023and then it takes 3 days till bank clears then they'll change it to4-4-2023 and give u late fees!! there's a ton more but don't have room they have done absolutely nothing to fix the so called ****** in fees they claim I owe which I do not. and now getting so called mystery ***** a month fees this is c*** man. appears reading all these ppl that have theses issues like me. so I have told them repeatedly I am getting a lawyer cuz my credit is now C*** AND CAN'T refinance my car or anything thanks to concord. called numerous times, got 1 nice lady 1 time. some other guy answers phone and told him my wife has taken over bills but this **** doesn't even let her finish telling him what we're trying to fix before he ***** interrupts her and will hang up on her when she says don't interrupt and you'll know what I am trying to say.'had enough and ready to tell everyone DON'T DEAL WITH THESE JERKS' your account gets sold to these ppl then get it out ****

• Review fromDeborah L

  Date: 04/04/2023

  1 star
  Payments come out of my account Automatically every month yet they have a $675.00 in late fees?? How can i be late when they take it out EVERY Month frauds

• Review fromJohn P

  Date: 04/04/2023

  1 star
  They took over a HVAC loan I have in Nov 2020. I was set up for automatic payments since I had the loan. Never received a statement or anything from them so I never had any way to access the account. Payments were still coming out so I thought no big deal. Fast forward to March 2023 and ** getting calls from them saying Im late. I tell them I need to see something In the mail before Im comfortable paying. Finally get a statement and can log in and find that they rolled my automatic payment info over from Redbrick and the auto draft date was after the due date every month so I was charged 15!! Late fees of $15 AND NEVER MAILED ANY KIND OF NOTICE! so the extra money I was putting towards principal was covering late fees. Have made numerous calls and they will not refund me what Im owed. Was given an email address and never received a response. Awful company to do business with

• Review fromJody F

  Date: 03/22/2023

  1 star
  Obviously, if you could leave 0 stars I would.My mom was very sick the last few weeks of her life. She had made automatic payments on the 18th every month to avoid the deferred interest. About 6 weeks prior to her last payment scheduled for Feb 18, they sent a letter saying that the last payment would be due no later than Feb 16 in order to avoid the deferred interest. She was very sick during this time and it never got dealt with. She passed on Feb 14. It wasn't until after the deadline that I saw the letter.I called them today (March 22) because I saw a newer statement and knew this should have been paid off. I called them only to have them tell me that they needed a death certificate in order to speak with me. I sent that over and then they emailed saying they needed a POA or estate documents. I don't have either and as the only child and heir, being named on all her other accounts, haven't needed them. So they now they won't talk to me. I consider this a form of predatory lending and then using weak excuse to avoid discussing it.

• Review fromBeth P

  Date: 03/13/2023

  1 star
  Do not deal with this company. They are running a scam operation. I had a home improvement loan that was sold to them. My payments have never been late but they say Im 12 days delinquent on my monthly payment. They never and a bill by any method but still I have never been late. I just paid the entire loan of rom savings just so I never have to deal with them again.

• Review fromSarina G.

  Date: 02/20/2023

  1 star
  I STILL have a $5.00 past due balance listed on my account for a late fee even though Ive paid my monthly bill on the phone and was told I was current. The only reason I have a late fee is because Concord didnt send me a bill for 3 months! I called several times to pay and start receiving a bill. I had to pay another $5.00 each month to make the payment over the phone. I was told I could set up auto pay online once my payment was made and there was a monthly balance of zero showing. Of course theyre keeping the past due balance of $5.00 listed so I am unable to set up auto pay and have to keep paying them $5.00 to pay over the phone. This place is a scam and I will be contacting NYSERDA to let them know who theyre doing business with.

• Review fromRachel H

  Date: 02/16/2023

  1 star
  This company keeps calling my cellphone and work phone. When I answer no one says anything and when I try to call them back a cannot get anyone. I know it is in reference to Sapphire Resorts. Worse timeshare company ever. Lies! Lies! Lies! Beware. Would rate a 1/2 star if I could.

• Review fromAlvin S

  Date: 02/02/2023

  1 star
  They have no clue what they are doing and they are impossible to reach by phone.

• Review fromWendy L.

  Date: 01/12/2023

  1 star
  I called to have them explain my very 1st bill and was put on hold for 2 hours and 15 minutes with no one ever answering the call. I just read a bunch of reviews on this Equiant company who is affiliated with **************** out of ********* ****** which is who we got our timeshare from. If I would have known more information on these companies I would never have bought into it. Beware and stay away from them!!

• Review fromDeborah H

  Date: 01/11/2023

  1 star
  Its impossible to talk to anyone. They dont respond to phone or emails. They sent me a bill with a late fee added and I dont even know what its for. Their website is so unprofessional that I wasnt sure I should even be using it. I want them to contact me re: this alleged bill.