About

Important information

• Advertising Review:

  On August 28, 2025, BBB requested Begin Hearing to modify, substantiate, or discontinue claims made on their website (https://beginhearing.com/) that read, "100-Day Money-Back Guarantee", "Medical Grade Hearing Aids", "...Begin Hearing offers the only authentic and high-quality FDA approved hearing aids...", and "What is your return policy?...Our return policy is 100 days! We officially have a 100-day money-back guarantee return policy if you are not completely satisfied with your Begin Hearing product...". Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising.
  
  BBB’s Code of Advertising Section 34 states, claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data. BBB’s Code of Advertising Section 20 states, 20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. 20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee. Additionally, BBB's Code of Advertising Section 1 states, the primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
  
  As of September 11, 2025 the business has not responded to BBB's request.