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Customer Review Ratings
Average of 14 Customer Reviews
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Review fromRobert J
Date: 06/03/2025
1 star**** ******** and **** ****** told us this would do what we needed to do with Quickbooks and their product did not do as we were promised. This has gone on for over a year now. They are taking money out of our bank account monthly and we are not receiving any sevices. Terrible experience with their staff for our company. We have been emailing/calling/following up and all we get in response is an @**** ********* or @**** ****** but then no response. We were scammed into not only signing a lease with MiCamp for credit card services but also their equipment which is still in their original boxes because we cannot use them. We asked them if we can return it and stop the billing and they say yes then will not provide an address where we can send the equipment. We warn anyone that's ever thinking about using this company to please, please stay away. Worst we've ever experienced.Review fromDanielle M
Date: 12/13/2024
1 starWould give a zero if I could. This company is absolutely awful. They like to charge you different things and refuse to refund you. when you sign up your told that you dont have to pay a single thing and youre not told that you have to fill out surveys every few months, etc. So they like to charge you And then they like to completely ignore you when you try to tell them you no longer want their services and you try to return their equipment. They have been ignoring me for months and now charge me $30 and refuse to refund me. Stay far away from this company they dont care about anyone, They are just in it for themselves and everything they tell you when you sign up is false. The Agent I worked with Kat ****** to not have ever received the voicemails Ive been leaving her to try and return this machine. They are completely disgusting and its all a scam. Stay far away and save yourself a lot of headache.Review fromDanielle R
Date: 09/11/2024
1 starDanielle R
Date: 09/11/2024
The person who got me in contact with this company was their employee **** ********. I was lied to about a "service charge" I would be charged to use them. Turns out the service fee was disguised as a payment for a credit card **************** $30,000 I was scammed out of. This company is trying to say they had nothing to do with it, and **** really wasn't an employee. I have her business card she handed me.
MiCamp Solutions LLC
Date: 10/31/2024
Thank you for sharing your experience. Were pleased we could help resolve this matter for you. To clarify, this was initially a *********** account, and ******************** provided only service and support. We're glad we could step in, get everything squared away, and welcome you as a MiCamp Solutions customer! If you have any additional questions, please dont hesitate to reach out. We appreciate the opportunity to assist you!Review fromJennifer T
Date: 04/10/2024
1 starJennifer T
Date: 04/10/2024
THIS PLACE IS A SCAM , EVERY GOOD REVIEW HERE IS FAKE. RUNMiCamp Solutions LLC
Date: 04/13/2024
Good morning,
We are currently looking into the individual mentioned to determine if they are indeed one of our customers. I want to assure you that the reviews comment is baseless. We consistently encourage our customers to provide feedback through our "How Are We Doing?" emails, although we do not control their comments. I will update you soon with more information regarding this matter.*********************
Review fromUnique Z
Date: 02/18/2024
5 starsMicamp has been nothing but amazing for my buisiness. Much easier to work with than square, and doesn't steal your money.Review fromeddie m
Date: 12/08/2023
1 starTHEY ARE SCAM AND FRAUD ********************* WORK FOR THEM AND HE IS SCAMMER DO NOT TRUST THEMReview fromKatie W
Date: 09/26/2023
5 starsJust switched over a few months ago. I have had a few questions and got them answered in a timely fashion.Review fromScott M
Date: 09/25/2023
4 starsHave only had them a short while but so far things have gone well.Review fromSteve E
Date: 09/07/2023
1 starDO NOT sign onto Micamp Solutions unless you want to hear ********. There are many competitors who treat their customers with respect and collaborative results. This company is ONLY interested in one thing- holding monies owed. They are OBSESSED with worry about chargebacks for starters, even when the customer has no history of such!Customer ********************** is the frontline to act as though they care- but don't be fooled. You will be given promises that are scheduled but not witheld. The lack of trust they show mirrors the lack of trust you'll have for them.The *************** "whatever" **** tells you one thing but does another, then claims that he never said what he did; that he denies ever having said what was originally told and does not work collaboratively to arrive at a fair, honest and amicable solution.Don't be fooled. There is NO "Solution" to MiCamp. Stay Away!Review fromIan A
Date: 06/10/2023
1 starI have been using MiCamp for a payment processor for 2 years and originally signed a contract with one *************** stating my Address Verification Service is $0.01 per transaction. MiCamp was actually charging me $1.99 per transaction for the Address Verification Service, and I did not notice due to the reason below. When I signed up with MiCamp, the data entry specialist working my account made an error and had my statements sent to the wrong address. Doing taxes this year (2023), I noticed mycamp has never sent me a ****k, and asked what address they had on file. When they informed me of the erroneous address I corrected it. Upon receiving my old statements I looked over them and discovered that micamp had been overcharging me hundreds of dollars each month totaling over $4500 throughout the entire time doing business with micamp. When I called to inform them of this error they said there was nothing they could do. When I threatened micamp with legal action they sent me an email (from *****************************) attempting to gaslight me saying it was interchange. After proving ******** it was a separate charge and showing them our original contract, she stated she would talk to the **** I attempted to contact ********************* through emails and calls, but he ignored me. Finally ******** contacted me and told me I would be getting less than $400 as a refund, because when I was signed up I was given aggressive pricing. I would like the other $4000 refunded.When I finally got in contact through *********************, he told me that micamp had barely made any money off of me, and they couldn't refund the 20x industry standard fees they had been charging, and the best he could do is set my fees to $0.01 going forward. I asked him where the money had been going this entire time and he had no idea. I am shopping for a new payment provider and hope to finish my business with micamp by the end of the month. I was told to sit tight and he would find another solution, to never call again
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