Business ProfileforRaintree Auto Body Inc

******************* is rude and unprofessional. He didnt seem to appreciate a woman standing up to him or questioning why he made a decision to purchase and install parts without prior consent or authorization. Making a rude/disrespectful statement about a customer (me) while on speaker phone only added to Bobs unprofessionalism. An agreement was signed by three parties, the original company employee who did the estimate (****), the owner of the car, and myself a 3rd party. Not only did *** not want to honor the original bill of sale for which half was already paid and accepted, but authorized the purchase of additional parts that are above 10% of the original agreed upon estimated cost. Then wouldnt accept money to pay the balance of the repair. Az vehicle repair laws exist and we should educate ourselves so people like *** dont use unethical and bad business practices to charge people. One man ruins the reputation of an entire organization. No insurance company involved in this repair. Should have checked the reviews first because this appears to be a theme.

*********************************** did not have a vehicle repaired at Raintree Auto Body. She is the at Fault party paying for the repair.  We have no signed agreement between her and Raintree Auto Body. She was told from the beginning if she wanted to pay for this repair, she would need to pay cash only. When she came in to pay, she brought in ************* money orders. We refused them.  ****************** then became very irate, rude and disruptive to our business.