About

Local BBB:

BBB Serving the Pacific Southwest, Central & Inland California

BBB File Opened:

9/23/2011

Business Started:

1/13/2005

Business Incorporated:

1/13/2005

Type of Entity:

Limited Liability Company (LLC)

Alternate Names:

Struver Enterprises LLC

WaitStuff.com

Business Management:

Ms. Loretta Day, Member

Additional Information

Refund and Exchange Policy

A 15% RESTOCKING FEE WILL BE CHARGED FOR ALL RETURNS. Shipping charges are the

responsibility of the returnee.

If you are not completely satisfied with your purchase it may* be returned within 15 days for a

complete refund to the same credit card it was purchased on, less the shipping

costs and restocking fee, or for a store credit or exchange less the shipping

costs and restocking fee. Shipping charges will apply to exchanges. Please allow

up to two billing cycles to see your credit on your statement.





Please note, We are not a rental company. Due to the high rate

of costly returns from production and costume companies, movie sets, theaters etc., all

sales are final to such companies. We are happy to service you on a NO RETURNS

basis.





You must follow these steps to return or

exchange:



Contact our Customer Service Department toll-free at

1.888.9WAITER or e-mail to [email protected] . We will issue you a

return number (RMA Number) VIA EMAIL that is to be placed on the outside of the

box. Items must be received back at our warehouse within 7 days of

receiving your RMA number. Repack the merchandise in the original

packaging, with all tags in place. Items must me unworn and in

perfect condition. Items must come from a non-smoking environment. Please

include a copy of the invoice sent to you at the time of purchase with a brief

note explaining the return/exchange and ship the item(s) to the address provided

in your RMA e-mail.

Please note, we will

not accept returns without the return number on the outside of the box. Any

items returned in less than perfect condition will be sent back at the

customer's expense.



* Some items are non-returnable including but not

limited to tuxedo shirts that have been unpackaged.

**We are not responsible

for lost or mis-labeled packages. We recommend that you use a carrier that

provides tracking and/or insurance as well as follow your return instructions

carefully.



Please note that

Custom, altered, and special order merchandise are not returnable. This

includes hemmed pants and printed/embroidered merchandise. . We can not accept

returns on merchandise that was purchased on sale.

Business Categories

Uniforms, Promotional Products, Uniform Embroidery, Uniform Supply Service, Uniform Accessories, Catering Equipment, Pants, Industrial Aprons, Sweaters