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Find a Location

NuVision Auto Glass has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • NuVision Auto Glass

      Phoenix, AZ 85016-8230

      BBB Accredited Business
    • NuVision Auto Glass

      2200 Lucien Way Suite 205 Maitland, FL 32751-7007

    Business ProfileforNuVision Auto Glass

    Windshield Repair
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.42/5stars

    Average of 55 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    12 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/21/2018

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers auto glass repair services.

    Business Details

    This is a multi-location business.

    Find a Location

    NuVision Auto Glass has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • NuVision Auto Glass

        Phoenix, AZ 85016-8230

        BBB Accredited Business
      • NuVision Auto Glass

        2200 Lucien Way Suite 205 Maitland, FL 32751-7007

      Location of This Business
      Phoenix, AZ 85016-8230
      BBB File Opened:
      6/20/2018
      Years in Business:
      6
      Business Started:
      12/21/2017
      Business Incorporated:
      12/21/2017
      Accredited Since:
      6/21/2018
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • NuVision Auto Glass LLC
      Business Management
      • Mr. James Kieffer, Member
      • Ms. Lori Purtill, Customer Service Manager
      • Mr. Brett Jones, Member
      • Mr. Joshua Abreu, Member
      Contact Information

      Principal

      • Mr. James Kieffer, Member
      • Mr. Brett Jones, Member
      • Mr. Joshua Abreu, Member

      Customer Contact

      • Mr. James Kieffer, Member
      • Ms. Lori Purtill, Customer Service Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      25 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/27/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I scheduled a windshield replacement for nuvision on april 13th, he was supposed to come between 9am and 1pm. He calls me at 230pm and tells me he is running behind and won't get to me until 4 or 5. He then calls me around 4 or 5 and says he can't come until 630 can he come the next day. I say okay and he tells me he will come around 10 to 2. He doesn't show up until 3pm april 14th. He takes an hour or so before he calls my boyfriend and tells him that my battery died while trying to recalibrate my car after the windshield replacement and he needs a jump. My battery is newer and never had issues so I have no idea what he did to fry it. He also had all of his children with him which was very concerning and unprofessional. He then tells me if he continues to try and recalibrate my car he might fry my cameras and can he come back Wednesday. I say okay and then he never shows up on Wednesday april 17th. I spend the next 2 weeks trying to get a hold of the company as none of my safety systems work now since it's not calibrated. I am told repeatedly someone will call me back and no one ever does. I finally got scheduled for today April 27th from 9a to 1pm. It's 130 and no one came so I call. Somehow hours later I found out my stop magically got deleted from the techs route. They tell me he can come from 3 to 5. It's now after 5 and the company will not answer me. This is unacceptable. My car does not work properly now because of this company and no one will help me fix it. I will never use this business again nor will I ever recommend them.
      Read More

      Customer Reviews

      55 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Corrine C

      5 stars

      05/09/2024

      They were very nice. Let me know when they'd be here. We're right on time. They were quick and did a great job. Will definitely use them again and refer them. Thank you so much.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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