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Find a Location

Zamora Transmissions LLC has 1 locations, listed below.

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    Business ProfileforZamora Transmissions LLC

    Transmission
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/26/2024

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers transmission specialization, diagnostics, and maintenance services.

    Business Details

    Location of This Business
    Phoenix, AZ 85040-2309
    BBB File Opened:
    2/14/2018
    Years in Business:
    8
    Business Started:
    5/7/2015
    Business Incorporated:
    5/7/2015
    Accredited Since:
    2/26/2024
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Julian Cervantes, Member
    Contact Information

    Principal

    • Mr. Julian Cervantes, Member

    Customer Contact

    • Mr. Julian Cervantes, Member
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/04/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I left my Pontiac G6 with the mechanic on 2/23/23 to have my transmission repaired or replaced and he said he would charge me $1100 to help me. He said he has to wait for parts so I waited patiently until March 11th I asked him if its done. Still waiting for parts apparently he says by Tuesday it will be ready he has the parts. Then its Tuesday march 21st still not done because he has an emergency and is out of town but his worker is working on the car. So I arrive at closing and the car gets put back together and the mechanic shows me it wont go in reverse at all. So I leave again and he asked me again to come back the next day saying I'm very frustrated your car is not ready and I'm not in the city ... I have come back to fix the problem he says. March 27th he says the transmission has an internal leak and thats why its not shifting in reverse. He tells me hes working on it give me 2-3 days so I agree to wait even more. On the fourth day I ask and get no response. Saturday April 1st he tells me in text again Please pick up Monday @ 6 .......I'll be ready...don't text just come I say ok and pay a Uber to arrive Monday at 5:30pm and the car is on the lift still with the transmission on the table. He said hes put it in 3 times already and its taking his time away from other cars waiting for transmissions as well. I told him he can have it towed to another mechanic that can work on it and he got mad that suggested that solution. He promised a 1 year warranty but the car still isnt done and now hes ignoring my calls and texts asking when I can pay and pick up my car. I have the money but this man is not good at keeping his word or his half of the deal. I dont think its right to keep my car this long when I have lost employment and time with my daughter by waiting and waiting for false promises. His cell is *****************
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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