Business ProfileforDenny's Transmission Specialists

First, Dennys transmission shop fixed my transmission. They quoted fees and 10 days to be done. After many calls from me, my husband, and our friends who are "friends" with the owner of the shop, it took 5 weeks to finally get my car back on 6/24/2022. In the process of all the waiting we had to get a new battery because they drained it and a new alternator which we paid to have it replaced by them. Transmission works great upon leaving the shop 6/24/2022, however since then there was a loud popping in the left side. I called them the following monday 6/27/2022 they said to bring the car in and I did so on Friday 7/1/2022. They knew we wee dropping the car off to be checked. They gave no response all day, they close at 5 pm and we showed up at 4:30pm. The owner said that it was the left wheel bearing assembly and that he was going to order the part and fix it at NO CHARGE. It is now 7/7/2022 and no response as to when it will be done. They ignored my husbands call and my friends call on 7/6/2022. I called 7/7/2022 and ****** the office manager said that they have not even put it on a lift yet. I am tired of waiting for them to fix the thing that they broke with no response. This is very poor customer ********************** for spending over $3k. Id like this taken seriously and taken care of.