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Business Profile

Towing Company

Alliance Towing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

This profile includes complaints for Alliance Towing's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:06/21/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I got my vehicle towed by ******* *******, who owns Alliance Towing. I called him because I wanted to get my car back, and he seemed pretty cordial on the phone. I ended up meeting his son, who was a fine guy however his son told me I couldn't get my car that day, I would have to wait for the weekend which would cost extra, I was fine with that. I called the next day which was a saturday to let him know that I wanted to pick up my car and I also tried to tell him I was ok with paying extra as I was informed the previous day but for whatever reason he started yelling at me and calling me a liar while on the phone threatening to block my phone number so that I couldn't get my car. I ended up going to his place to get my car back with my aunt. He started making small talk with my aunt and I figured I should go check on the car to figure out how I was going to get it out, but he started yelling at me threatening to beat me up and saying how he was a former police officer and on top of that said he was going to send his german ******* to get me. While I checked out my vehicle I guess my aunt smoothed things over with him, and he eneded up telling us while on camera that he charges people of certain races extra just because he didn't like them. my aunt and I ended up talking to ******* ******* for quite a while even talking to his daughter in law. Througout this time talking to the man I have good reason to believe that he's racist, abuses his children, mentally not fit to run a business, especially one that involves other peoples personal property. I am filing this report because I gave this man a copy of my ID so he has my personal information, and while talking to him we accidently revealed that we also own a small business not far from his and I believe he is the type of mentally unstable to retaliate against us if this was just a ****** review.

    Alliance Towing is NOT a BBB Accredited Business.

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