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Business Profile

Sanitation Consultants

Republic Services Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sanitation Consultants.

Reviews

This profile includes reviews for Republic Services Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Republic Services Inc has 587 locations, listed below.

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    Customer Review Ratings

    1.06

    Average of 749 Customer Reviews

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    Review Details

    • Thomas B

      Date: 07/09/2025

      They can not reliably deliver service on scheduled day of pickup. For the last 5 pickup dates they have used the excuse unexpected circumstances pickup delayed by 6 hours to 1 day. At least they should be honest about the reason. I am not getting the contracted service I am paying for. I am going to start checking for a different service for recycling if there is one in ************.

    • Angela S

      Date: 07/08/2025

      I would leave zero stars if I could but I'm very dissatisfied with this company. I have been with this company for many years & have never been late with any payments but for the past 3 weeks they won't pick up my trash. I have called a couple ************ say they will send someone out but that person just drives by & doesn't pick up my trash. *************. I wouldn't recommend this company to anyone.

    • Matthew S

      Date: 07/08/2025

      This used to be a good company. I loved the fact that you could have a recycling container and garbage. It has enabled me to recycle conveniently. However, their service has become suspect. Missing pick-up days entirely. What is the purpose if you cannot rely on them doing the pickup?

    • Alexander N

      Date: 07/07/2025

      AVOID at all costs. This company raised their prices every single billing cycle, sent statements late and with insufficient time to pay, and applied late penalties immediately. Their service was also poor (late pickup, occasional missed pickup). When I canceled the service, I was due a refund for 2months of service. They have not sent the refund, and I've called several times. They also charged the equivalent of a MONTH's service just to pick up their bin. Their business practice borders on fraudulent. If my financial injury was greater, I would pursue them in small claims court. DO NOT USE this company for trash services.

    • Steve H

      Date: 07/07/2025

      Worst company to do business with. Cancelled their service with a credit balance. Did not have contract with them. They bought my previous company. Cancelled because of constant service issues. They are now trying to charge a container removal fee and threating to turn in to collections!!

    • Paul W

      Date: 07/04/2025

      Paul W

      Date: 07/04/2025

      By far the WORST company I have ever dealt with. Contracts meant to s**** the customer. Terrible customer service. ASTRONOMICAL FEES upon cancellation even after you jump through all the hoops setup to s**** you. Once you think you are finished with them, ANOTHER bill that is somehow THREE TIMES the cost of monthly service for container removal shows up. This cost is not mentioned upon cancellation. I was even advised that I would get invoiced again and to ignore it. Just to get hit with the nearly $200 container removal fee TWO MONTHS after last service date.

      Republic Services Inc

      Date: 07/10/2025

      Hi **** W! We would like the opportunity to investigate your feedback further. Please email us at ********************************************** with your address and contact info. Thank you!

    • James G

      Date: 07/03/2025

      Republic Services is the absolute worst trash service company in the State of *******. They will increase your bill to almost double within months of the contract. They refuse to allow you out of the contract even though they breach. They add charges of nearly double if you do not close the lid prior to pick up. Their drivers will miss a pickup and when you call, they say they will have someone come out and never do. They get hostile with you on the phone when you call if you can get through. I would not recommend them to anyone. One star because it won't let you give none.

    • Barry T

      Date: 06/30/2025

      Over priced, gouging customers. Rates keep going up. No other ********************** service in area

    • Dorinda M

      Date: 06/30/2025

      These people are terrible to deal with - first they tell me they cannot pick up THEN change their minds & lure me into signing up. Next, they give me a schedule, and then THEY do not pick up, then reschedule but do not pick up on that date either. Next I try to reschedule again but when I tell them I cannot have it done on that day they ignore me and schedule it anyway. I am done with these people. They should NOT be in business!

    • A. M

      Date: 06/27/2025

      Aggressive driver yelled at my elderly father-in-law standing nearby after my child unknowingly placed a container outside the can. The ironic thing is that he left a little tag on the can that said, "friendly reminder" and circled it. This isn't the first encounter with an unfriendly staff from this company. I also had problems with them driving by at excessive speeds past my house, not even a customer at the time at another address. A phone call only yielded a temporary improvement then it was back to warp speed, never mind the pets and children in the nearby yard at play. Next time I noticed this I stood in the road so I could talk to the driver. I asked him to slow down indicating my family and their safety.

    Republic Services Inc is NOT a BBB Accredited Business.

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