Business ProfileforUnited Metro Property Management

How many complaints does a business need before they are shut down, or audited? They have a 2 star rating, they clearly need to be investigated or have another company over shadowing them an their employees/ leasing agents an how they conduct business... ************ clearly tries to get over on people, they try to charge for all these things an provide no proof. Especially when it comes to ***. They try to charge all resident for the same 1 issue that arises in their communities with no proof. An try to force you to pay it by adding it to your rent. In the *** handbook it clearly states any complaint before any money is paid requires a hearing. After my first complaint they stopped harassing me with made up charges N complaints after I stated their paperwork needed to be audited because me, and 3 other residents were being charged for the same exact things that we had nothing to do with and they could not provide proof of who it really was. They have terrible attitudes and treat people an residents horribly. You cannot live comfortably in their homes without receiving a complaint letter every week. They provide terrible service, they are always trying to get money for every little thing. When you move out of their properties they make it hard to get your deposit back. Whenever you go to the office they are closed during the hours they are suppose to be open for business. And when you call them they say someone should be there knock on the door or slide documents an other things under the door if not. Smh. Which is another issue because that's not safe, there is pi on these documents, you do not get a receipt they jus really have a lot of flaws in the way they run their business, and this is one company that should not be overlooked. They are definitely taking advantage of residents and not adhering to their policies an procedures.

Lol...thank you for the wonderful review, and hope you have a Happy New Year!