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Customer Review Ratings
Average of 28 Customer Reviews
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Review fromJohn B
Date: 05/06/2025
5 stars**** solved and corrected a water heater problem left by a plumber who did not adhere to code for a water heater installation. He was very knowledgeable and his work was excellent.
The Aussie Plumber
Date: 05/16/2025
Hi ****, thanks for letting me know how things went with ****. I took a quick look at the job notes this morning and I got to tell you that fixing another plumbers and/or plumbing company's shortcut is never fun, but making sure your water heater is safe and up to code is exactly why were here. We always put the homeowner first on every service request. And I have yet to meet a homeowner who likes shortcuts in ***********, enjoy that hot water. And if anything else within your home's plumbing system feels offor you just want a quick answergive us a call.We all appreciate you choosing The Aussie Plumber.***** **** Owner, The Aussie PlumberReview fromKenneth K
Date: 04/22/2025
5 stars**** our plumber was very professional and courteous and explained everything in detail. Everything was done to our satisfaction and we appreciate it very much. Was able to get service the same day.The Aussie Plumber
Date: 05/16/2025
Hi ***, I showed your review to **** and it put a huge grin on his face. He takes pride in walking homeowners through every step so there are no surprises, and hearing that it helped you means a lot to both of us. We know plumbing headaches cant wait, so getting you same-day service was a must. Im glad we could leave everything working the way you wanted and earn your confidence along the way.***** **** Owner, The Aussie PlumberReview fromDavid R
Date: 04/02/2025
5 stars******* did a great job. His attention to detail and communication was excellent. Highly recommend.The Aussie Plumber
Date: 05/16/2025
*****, thank you so much for sharing your experience with *******! It means the world to us to hear that his attention to detail and clear communication stood out to you. Well make sure he knows how much you appreciated his service. At The Aussie Plumber, we pride ourselves on delivering honest, high-quality workmanship with a friendly touchso its wonderful to know we hit that **** for you. Thanks again for the recommendation, and please dont hesitate to reach out if we can ever lend a hand in the future. Cheers!***** ****,Owner - The Aussie PlumberReview fromDon S
Date: 03/25/2025
5 starsHad hot water heater leak. The Aussie plumber came out same day, diagnosed the problem (leak at bottom of a 20 year old tank). Made recommendations on repairs (not the most expensive options), removed old tank, installed new tank and we had hot water the same day. Would recommendThe Aussie Plumber
Date: 03/27/2025
Thank you for sharing your positive experience with The Aussie Plumber. We appreciate your acknowledgement of ******** approach, focusing on efficient solutions rather than pushing the most expensive options. This aligns with our philosophy of providing reliable service without breaking the bank.We understand the inconvenience of a water heater failure and are glad we could restore your hot water service quickly. The new RUUD water heater we installed is a testament to our commitment to quality, combining reliability, energy efficiency, and performance tailored to your home's needs. The clean installation in your garage complements your property's organization and care.Your recommendation is valued, and we look forward to serving you again in the future.Review fromSheila H
Date: 03/24/2025
5 starsThey did a great job, but were very expensive. The tech, ****, was very professional and very easy to deal with. He went out of his way to make sure we were happy.The Aussie Plumber
Date: 03/27/2025
We appreciate you taking the time to share your honest feedback about your recent experience with The Aussie Plumber. We believe that the quality of our work, the expertise of our technicians, and the peace of mind that comes with knowing the job is done right the first time are invaluable. We are also empathetic to cost. We understand the cost of living and homeownership as a whole is getting more and more expensive. Here at The Aussie Plumber, we are doing everything we can internally - operating on a tight budget - to make sure that the savings get passed on to you, the homeowner. We're grateful for your business and appreciate your trust in us. If you have any further concerns or questions, please don't hesitate to reach out. We're always here to help.Review fromDiane H
Date: 03/18/2025
5 stars*** came out, assessed the issues I wanted addressed and provided my options. He was very professional and did a wonderful job! I would definitely use this company again!The Aussie Plumber
Date: 03/19/2025
We really appreciate you sharing your feedback, *****, and we're so glad to hear that Joes professionalism and expertise met your expectations, and that he was able to address your needs with such care and clarity. Thanks again for your kind words and for choosing The Aussie Plumber. We truly value your trust in us.The Aussie Plumber
Date: 09/28/2025
Thank you for the positive feedback. We're glad The Aussie Plumber could assess the problem, explain different solutions, and leave everything working the way it should. We log each visit with a clear service summary and photos so homeowners can see what was done and why no guesswork. If anything else comes up, call The Aussie Plumber office or book a follow-up online and well sort it.Review fromElizabeth W
Date: 03/12/2025
5 stars*** was very professional, knowledgeable and efficient. He got his work done in a timely manner and kept us informed of his findings and plans. I highly recommend Aussie Plumbing.The Aussie Plumber
Date: 03/17/2025
Hi *********, thank you so much for your kind words. Your recommendation means the world to us and inspires our whole team to keep providing top-notch service. ***** professionalism, knowledge, and efficiency in making your experience a positive one is well-noted. He will be rewarded handsomely! Should you have any questions or need further assistance in the future, please don't hesitate to reach out. Thank you, once again, for choosing The Aussie Plumber.Review fromJuli D
Date: 03/07/2025
5 starsTech *** was prompt, polite, clean and knowledgeable. I appreciate his explanations of my repair options. I highly recommend The Aussie Plumber and Tech ***. Thank you for your military service ***!The Aussie Plumber
Date: 03/10/2025
Thanks so much for taking the time to leave such a thoughtful reviewI genuinely appreciate hearing about your positive experience with ***. He's a true professional, and I'm glad he provided clear explanations and took great care of your home. I'll be sure to pass along your kind words and your thanks for his military serviceit means a lot to him and to all of us at The Aussie Plumber.Thanks again for choosing us. If you need anything in the future, we're always here for you!
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