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Business Profile

Piano Tuners

Jim Sorensen's Piano Tuning

Reviews

Customer Review Ratings

5/5 stars

Average of 106 Customer Reviews

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Review Details

  • Review fromSarah B

    Date: 11/14/2024

    5 stars
    Professional and great with communicating. Took time to answer all my questions. Would use again (and planning to)

    Jim Sorensen's Piano Tuning

    Date: 11/15/2024

    Communication is extremely important and how I conduct my business. Taking the time to answer questions is important.
  • Review fromLinda R

    Date: 11/14/2024

    5 stars
    My piano starts doing a happy dance as soon as *** arrives! I can almost hear it saying, Finally! Someone who gets me!Not only does he tune it to perfection, but when hes done, he makes me wish I invited everyone I know to hear him play. Astounding!

    Jim Sorensen's Piano Tuning

    Date: 11/16/2024

    Thanks so much
  • Review fromChristine G

    Date: 11/14/2024

    5 stars
    *** ******** did a fantastic job tuning our two pianos. He is also an incredible musician and a delight to listen to his test of the pianos when he is finished with the tuning.I strongly recommend him to anyone who owns a piano!

    Jim Sorensen's Piano Tuning

    Date: 11/15/2024

    Dusting the piano is the most important and funnest part of the job!
  • Review fromElizabeth H

    Date: 11/14/2024

    5 stars
    Very professional. His skills are amazing and he is very thorough. Watching/hearing him tune pianos is a concert of its own. He gives a short time range, then follows up with more accuracy closer to arrival. I highly recommend him.

    Jim Sorensen's Piano Tuning

    Date: 11/15/2024

    Thanks. Keeping you informed when Im going to arrive is important.
  • Review fromMark S

    Date: 11/13/2024

    5 stars
    Jim is a long-time Greater Phoenix-area piano tuner (and performer!) who has an exquisite ear for tuning and adjusting pianos. He is prompt and dependable and his service always exceeds expectations. And when he is almost done and is performing a final check on the tuning, you get a mini-performance in your home! Extremely highly recommended!

    Jim Sorensen's Piano Tuning

    Date: 11/17/2024

    Thanks! I enjoy the piano both as a pianist and a long-time tuner. It is a life long love affair!
  • Review fromRoberta S

    Date: 11/12/2024

    5 stars
    He was amazing and insanely reasonable in his prices. He asked my opinion before he repaired broken keys. I will recommend him to everyone I know.

    Jim Sorensen's Piano Tuning

    Date: 11/13/2024

    Thanks I appreciate feedback from a brand new customer. I tried to keep my prices very reasonable and economy. That is difficult for most families.

    Jim Sorensen's Piano Tuning

    Date: 11/13/2024

    Thanks I appreciate feedback from a brand new customer. I tried to keep my prices very reasonable and economy. That is difficult for most families.
  • Review fromPreston J

    Date: 11/11/2024

    5 stars
    *** is great at tuning, have used him for over 10 years. Piano sounds perfect, and love that he plays beautiful music afterwards to demomstrate!

    Jim Sorensen's Piano Tuning

    Date: 11/12/2024

    Thanks. Your Kawai grand is a joy to tune every time.
  • Review fromMarcie S

    Date: 11/10/2024

    5 stars
    Jim is very knowledgeable and provides great service. He has tuned our piano for years. Highly recommend!

    Jim Sorensen's Piano Tuning

    Date: 11/16/2024

    Thanks! I appreciate my long term clients.
  • Review fromCarrie G

    Date: 11/09/2024

    5 stars
    *** is the best piano tuner I have ever had. 100 percent refer him every time.

    Jim Sorensen's Piano Tuning

    Date: 11/10/2024

    Thanks I appreciate that.
  • Review fromConnie G

    Date: 11/09/2024

    5 stars
    *** is a true professional. He helps keep us on track with our piano with follow up messages!

    Jim Sorensen's Piano Tuning

    Date: 11/10/2024

    I always like keeping my customers on a timeline so their ********************** stay in good tune.

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