Reviews
Customer Review Ratings
Average of 106 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromBill K
Date: 02/11/2025
5 stars*** is great! Very personable! He makes sure your piano is exactly as it should be! It sounds so good!
Jim Sorensen's Piano Tuning
Date: 02/13/2025
It was a privilege taking care of your 1891 Steinway grand and fixing the temper issues as well.Review fromGregory M
Date: 02/06/2025
5 stars*** does a fantastic job tuning my grand piano. Hes punctual, professional, courteous, respectful, thorough, and conscientious. I know my piano is in great hands especially when he expertly plays once the tuning is finished. My piano has never sounded better! Thanks, ***! Well done and appreciate you so much!Jim Sorensen's Piano Tuning
Date: 02/13/2025
Always my pleasure to tune and play your 7 Kawai grand!Review fromSteve N
Date: 02/06/2025
5 starsExcellent piano tuner! Also repairs.
Jim is also a very kind person.Jim Sorensen's Piano Tuning
Date: 03/07/2025
I enjoy taking care of your older ***** and ****** Grand pianoReview fromJohn E
Date: 02/06/2025
5 stars*** is incredible! Not only did he tune my piano at a very reasonable rate, he educated me on the history of my piano. Thanks to ***** expertise, I discovered that the piano is over eighty years old. *** scientifically proved that the piano is in excellent shape and showed me how to research additional data on my own! *****, ***!Jim Sorensen's Piano Tuning
Date: 02/13/2025
Thanks its important for me for all my customers to understand their *********************** better. not only the age but how its made in Why its important to keep up the tuning..Review fromNancy C
Date: 02/04/2025
5 stars*** is ***. He truly loves pianos and taking care of them. He is thorough and very knowledgeable.I would highly recommend his talents and service. My piano is old, but loved and *** makes it sound brand new and young again. I would give him 10 stars if I could.Jim Sorensen's Piano Tuning
Date: 02/05/2025
Thank you and taking care of pianos its truly a passion of mineReview fromAshley O
Date: 01/28/2025
5 stars*** has been tuning and cleaning our piano for two years now. He is a very nice guy, communicative, flexible, and skilled. He always takes his time while tuning and will explain to our kids what he is doing. He is highly recommended.Jim Sorensen's Piano Tuning
Date: 01/29/2025
Thank you for that. I always enjoy explaining what Im doing to curious minds especially kids..Review fromMary S
Date: 01/28/2025
5 stars*** is always very punctual and professional! I know that my piano is in good hands with him. Highly recommend!!Jim Sorensen's Piano Tuning
Date: 01/29/2025
Thanks its important for me to not waste my customers time. If I am running late, Ill let them know.Review fromRobert R
Date: 01/23/2025
5 stars*** is an excellent tuner and more so, a skilled technician. I had several issues with the keys, and he found solutions for everything. I believe my piano has never sounded better. **Jim Sorensen's Piano Tuning
Date: 01/24/2025
Thanks for that. I am glad we got your old ****** working is smoothly as possible.Review fromLeanne R
Date: 01/15/2025
5 stars*** is great! Ive had him tuning my piano for several years now. Hes reliable, efficient, great communication and affordable. My favorite part is hearing him play as hes finishing up. Thanks for the amazing service!Jim Sorensen's Piano Tuning
Date: 01/16/2025
Thanks. I value my long term customers.Review fromWillard G
Date: 01/15/2025
5 starsAwesome job, we always use *** to tune our piano. He does a fantastic job and explains what he is doing. We always look forward to him coming to make our piano sound great! His fee is extremely reasonable.Jim Sorensen's Piano Tuning
Date: 01/16/2025
Thanks and I enjoy tuning your 65 year old Acrosonic spinet!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.