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Find a Location

Puff & Fluff Grooming and Pet Sitting has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Puff & Fluff Grooming and Pet Sitting

      5835 N 16th St Ste D Phoenix, AZ 85016-2534

    • Puff & Fluff Grooming and Pet Sitting

      4730 E Indian School Rd Ste 213 Phoenix, AZ 85018-5410

    • Puff & Fluff Grooming and Pet Sitting

      6685 W Beardsley Rd Ste 120 Glendale, AZ 85308-7188

    • Puff & Fluff Grooming and Pet Sitting

      393 W Warner Rd Ste 120 Chandler, AZ 85225-3443

    • Puff & Fluff Grooming and Pet Sitting

      221 N Litchfield Rd Goodyear, AZ 85338-1249

    Business ProfileforPuff & Fluff Grooming and Pet Sitting

    Pet Grooming
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers pet grooming and pet sitting services.

    Business Details

    This is a multi-location business.

    Find a Location

    Puff & Fluff Grooming and Pet Sitting has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Puff & Fluff Grooming and Pet Sitting

        5835 N 16th St Ste D Phoenix, AZ 85016-2534

      • Puff & Fluff Grooming and Pet Sitting

        4730 E Indian School Rd Ste 213 Phoenix, AZ 85018-5410

      • Puff & Fluff Grooming and Pet Sitting

        6685 W Beardsley Rd Ste 120 Glendale, AZ 85308-7188

      • Puff & Fluff Grooming and Pet Sitting

        393 W Warner Rd Ste 120 Chandler, AZ 85225-3443

      • Puff & Fluff Grooming and Pet Sitting

        221 N Litchfield Rd Goodyear, AZ 85338-1249

      Location of This Business
      5835 N 16th St Ste D, Phoenix, AZ 85016-2534
      BBB File Opened:
      6/1/2021
      Years in Business:
      11
      Business Started:
      2/5/2013
      Business Incorporated:
      2/5/2013
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Puff & Fluff LLC
      Business Management
      • Ms. Elizabeth Illg, Owner
      Contact Information

      Principal

      • Ms. Elizabeth Illg, Owner

      Customer Contact

      • Ms. Elizabeth Illg, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sarah

      1 star

      07/12/2021

      This company runs 7 salons with zero management on site. They run their salons when the temperatures get to above 90 degrees. The staff can be heard throwing around racial slurs (N word), and threatening to punch dogs when should they bite the staff members. Dogs get loose constantly in their ******** location, and in all their locations chemicals are stored near the dog shampoos and conditions.I have never worked in a more unprofessional or unsafe environment. I left the company 7/10/2021 after my original salon was bought by these neglectful business owners in November of 2020.They do not provide adequate teeth brushing supplies for their staff, meaning dogs will have the same tooth brush used on them as every other dog in the ***** with zero sanitary steps to ensure no diseases are spread. The ******** location reuses towels after one use for the next day, they hang them up after one use and use them again before washing them. They do not sanitize kennels in-between pets at any location. They do not sanitize equipment between pets, nor give any water to the dogs during their stay in the salons.These salons are dangerous, not only for the individual pets who enter their ***** but the community as a whole who will have to suffer the consequences of their poor sanitation.They do not conform to social distancing protocols, as far as to cough in a shared space and sneeze in a shared space without covering their noses or mouths.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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