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            Business ProfileStorage Treasures LLC

            Moving and Storage Companies
            BBB accredited business

            Contact Information

            2101 W Peoria Ave Ste 100

            Phoenix, AZ 85029-4925

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            Email this Business
            (480) 397-6503

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            Customer Reviews

            1.35/5

            Average of 20 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            43 complaints closed in last 3 years

            25 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB

            Accredited Since: 9/15/2023

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            2101 W Peoria Ave Ste 100, Phoenix, AZ 85029-4925
            Email this Business
            BBB File Opened:
            10/5/2016
            Years in Business:
            13
            Business Started:
            9/28/2010
            Business Incorporated:
            1/15/2014
            Accredited Since:
            9/15/2023
            Type of Entity:
            Limited Liability Company (LLC)
            Related Businesses
            Business Management
            • Mr. Robert A Chiti, President & CEO
            • Ms. Marla Davis, Manager of Customer Service
            • Ms. Amanda Holt, Vice President
            Contact Information

            Principal

            • Mr. Robert A Chiti, President & CEO

            Customer Contact

            • Mr. Robert A Chiti, President & CEO
            • Ms. Marla Davis, Manager of Customer Service
            • Ms. Amanda Holt, Vice President
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            43 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/07/2024

            Complaint Type:
            Order Issues
            Status:
            Resolved
            Company has rules and regulations about private sellers selling broken items. So, buyer can be insured they are not being scammed. The company knowingly knows private sellers are breaking these rules and regulations but continue to allow them to sell on their website. The company ignore issue with sellers from the buyer and does not help with these people scamming us buyers Auction *******
            Read More
            Read 42 More Complaints

            Customer Reviews

            20 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Shelly J

            02/13/2024

            I wouldnt advise anyone to use this site. They allow companies like Public Storage to use deceiving photos during auctions and when you get there those items are not actually there.. they basically just want someone to clean out dirty units. Storage Treasures call center representatives are nasty and rude.. especially the black women. They will also lure you in to pay over the phone by declining your card on the website. I wouldnt advise anyone to give these unprofessional reps your credit card info

            Storage Treasures LLC Response

            02/20/2024

            Hello ******, we appreciate you taking the time to leave a review. Our records show that there have been multiple accounts created by yourself and your authorized pickup person in attempts to circumvent account suspension. Unfortunately, there were multiple infractions against our Terms of Use which is what caused your bidding privileges to be suspended. We care deeply about the experiences our auction buyers have while purchasing auctions from our site, and escalate complaints and feedback to our storage operators regularly. We apologize that we were unable to continue this business relationship, but wish you the best of luck with your future endeavors.
            Read 19 More Customer Reviews

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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