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Business Profile

Manufactured Home Manufacturers

Cavco Industries Inc

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Cavco Industries Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cavco Industries Inc has 5 locations, listed below.

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    Customer Review Ratings

    1.76

    Average of 21 Customer Reviews

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    Review Details

    • Gerald S

      Date: 05/30/2025

      Purchased a 2000 square foot home in January 2025. Upon arrival in February damages were done by wheels that ruptured through the floor during transport. Pictures taken of a metal wheel that was run for miles flat, tires that were dry rotted on the sides. It is now the end of May and the home is not finished. The roof is damaged, there are holes through the roof structure, factory installed shingles are blowing off, some factory installed shingles are patched over where they were damaged during installation, the shingles on the top where mobile home Is put together are loose, pictures relayed to cavco *** who states that they are waiting for factory to decide what to do, no ac installed. Flooring in home is loose, hole in inside ceiling, emails to dealer *** ****** ****** in *********** NM answered with no results. We are already into our second Mortgage payment, second month of utilities and insurance and still cannot occupy this home. Various email contacts have been answered that they will email the installation team and give an answer when they ********** short I suggest one does their research with cavco. at least the one in ***********. These homes aren't cheap, about ****** for the home and another ***** for infrastructure, not including the fact that we owned the land which is about ****** total that you will be invested in. The home is built with substandard materials, damaged during transport, and their response to problems are pretty generic for the most part.

    • Megan H

      Date: 05/08/2025

      Our experience with this company has been nothing short of a nightmare. Weve documented 26 pages of items that were either done incorrectly, left unfinished, or completed with shockingly poor workmanship. From construction issues to unfulfilled promises, this process has been riddled with carelessness, delays, and a total lack of accountability.We worked directly with ***** (General Manager, Round Rock) as well as ***** and *** from the ************ and not one of them followed through on what was promised. Communication was virtually nonexistentcalls and emails went unanswered, deadlines were missed without explanation, and issues we brought up were ignored or deflected. Once the deal was closed, it was clear they no longer considered us their responsibility.This company does not value its customers, and their idea of customer service is to disappear once they have your money. The lack of professionalism and follow-through has made what should have been a joyful experiencebuying our homeinto a prolonged and frustrating ordeal.We are filing this complaint because we dont want others to go through what we did. If you're considering working with this company, especially their Round Rock or **** teams, proceed with extreme caution. The shiny sales pitch does not reflect the experience youll actually receive.

    • Roe R

      Date: 03/28/2025

      I have three leaks in my roof. My house is only 4 years old my windows have leaked since day one. I have reached out to cavco on several occasions. They've sent someone and now I have even worse leak. I was told by 3 roofers it's manufacturing issues and cavcos workers swear up and down it's not. They need to be stopped! They can't continue doing people like this.

    • Jennifer B

      Date: 12/10/2024

      Cavco and *********** are absolutely horrible. Biggest mistake I have ever made. 3 months of mortgage payments and have yet to live in our home. We have no hot water in our kitchen sink, outlet in 2nd bath does not work, the flooring is uneven, the list just goes on and on. Not to mention it is beyond difficult to get a hold of someone. All our issues are undermined. I am only selecting one star because I have too other than that it would be zero stars.

    • Ron S

      Date: 10/17/2024

      I am so happy to see Cavco Homes taking care of business. Great homes with great service

    • Dewey S

      Date: 10/14/2024

      We purchased a Destiny home from ******** Homes. At this point, Im not sure who's worse. Normandy lied and basically just dropped off the home. Cavco (Destiny) wont warranty anything and fixes are half-ass when they do. AVOID ANY of the brands they list on their website. Have tried contacting them multiple times, even emailing the ENTIRE board of directors. Nothing. They sell an inferior product and dont care about the customer.

    • christine B

      Date: 09/26/2024

      I purchased a CAVCO home in 07/2011. Just after the one year warranty ran out handles broke off of the faucets made from plastic. Mirrors are falling off of walls in master bath. There were no baseboards so bugs come in under walls. Trim around front doorway has come lose and there is none on one whole side because it broke and there is no boards to attach it to. Just holes where you can see daylight. Floor in kitchen next to an AC vent is rotting and falling in. Trim throughout house has come loose because of no studs to keep it nailed on. Second bathroom towel holder was not mounted to a stud and has fallen out of the wall and there are two holes where it used to be, it also broke when hit the floor because it was made of plastic. You cannot hang pictures because you cannot find studs to nail them to. The Plug outlet in the Laundry room where you could put a freezer was never in the wall it was hanging supposed to be fixed during the 1 year warranty stage. Was not fixed just shoved into wall to look fixed. I cannot use it. There are three drawers in kitchen and three drawers in master bathroom. Only one drawer can be used because the drawer slides are plastic and broke. A cabinet door in the kitchen broke in half one half is still connected to cabinet other is up against cabinet not connected. The fire detectors have all broken and fallen down which made them stay beeping all the time we had to take the batteries out of all of them to stop it. I do not know how this home passed inspection at the factory. If it had to pass inspection after being delivered I do not know how it passed then either. It is literally falling apart. I called CAVCO about their workmanship had to leave a message for someone to call me back and have never heard from them to this day. The rail for the sliding shower doors in the master bath is not connected which causes the door to fall off. Before you take a shower you have to make sure the rail is connected so the door doesn't fall

    • Jessica E

      Date: 09/22/2024

      An awful experience. Sales team is uneducated on their product, sold items the manufacturer no longer supports; sales team incorrectly logged an order after up-selling and the manager will not take accountability nor apologize for it; cavco team as a whole has bad communication, or none at all; refusing to provide a schedule for punchlist, refusal to acknowledge the requested repairs, failure to provide a sales order showing where what money went to what, the list goes on. The quality of the high end (hardly) manufactured home I purchased is beyond poor in quality, Cavco and it's representatives have failed to be forthcoming, honest, timely or professional after the purchases was made. Do not recommend them to anyone, this has been devastating.

    • Sheryl C

      Date: 09/17/2024

      I purchased/ordered this CAVCO home on 6/12/2020. It was delivered on 10/28/2020 and I moved in on 1/15/22. On 7/29/24 my grandson went to grab a cereal bowl & the whole cabinet fell down. This cabinet has all my glassware, so it came down crashing, glass everywhere, my grandson was screaming & holding the cabinet for dear life. He was barefooted & I was frantic that he was going to have glass all over his feet. I was appalled that the cabinet had ONE s**** to hold it up.I immediately took photos for proof. I sent an email to Best Buy Homes & to Cavco. ******* called from Cavco the following day. ******* called to apologize & was horrified that my grandson could have been seriously injured. She told me she was embarrassed that this happened in the warehouse. She scheduled a small crew to come to my home for 8/8/24. I was so very appreciative to *************** and another man, wish I knew his name, for repairing my cabinet so fast.I called ******* to shout out a big THANKS for attending to my needs!!! Of course I give all the praise to my Lord for sending ******* to the rescue.I am so very grateful that my grandson NEVER got any glass on his feet nor was he crushed by the cabinet full of glass bowls, vases etc.. He was definitely scared, but everything ended perfectly.Thank you CAVCO for not only taking ownership on your error, but correcting the issue!******* explained that CAVCO has implemented new procedures due to my error. I was glad to hear that my issue was used to help future CAVCO customers!

    • Lawrence N

      Date: 07/25/2024

      Absolutely the WORST ######!!ing Scam home building manufacturer Company in the business. We purchased our Supposedly New Home(NOT) in 2023 with a list and multitude of Damages and Rrpairs Needed from day one when they placed it on our Pad. The list is Absolutely ridiculously to Big to list here but, the pictures and documentation of repairs needed is Documented and Cavco DON'T CARE and DON'T RESPOND to any Complaints or Service Calls or Requests. 10 and Half months and they DON'T Respond to Multitude of Calls and Complaints. The State of Texas Does NOTHING about it or them either know matter how much you complain It falls on DEAF Ears!. Now barely 12 months old the Windows and Roof is Leaking! Over $160,000 Thousand Plus Spent on our home and is a Freaking NIGHTMARE P.O.S. For your own good BUYER'S BEWARE OF THIS CORRUPT COMPANY AND THEIR SALES PEOPLE!!!!!

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