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Find a Location

Phoenix Toxicology & Lab Services has 1 locations, listed below.

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    Business ProfileforPhoenix Toxicology & Lab Services

    Laboratory Testing

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers urinalysis and oral fluids drug screening and testing and medication monitoring, specializing in giving healthcare providers the clinical data they need to effectively treat patients who suffer pain or addiction.

    Business Details

    Location of This Business
    2432 W Peoria Ave Ste 1064, Phoenix, AZ 85029-4730
    BBB File Opened:
    8/15/2019
    Years in Business:
    13
    Business Started:
    10/8/2010
    Business Incorporated:
    3/18/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Phoenix Toxicology & Lab Services LLC
    Business Management
    • Mr. Joel A Morton, Manager
    • Mr. Eugene Dinovo, Lab Director
    • Mr. Jonathan D Morton, Manager
    • Ms. April D Seller, Manager
    • Ms. Morgan Klenke, Manager
    Contact Information

    Principal

    • Mr. Joel A Morton, Manager
    • Mr. Eugene Dinovo, Lab Director

    Customer Contact

    • Mr. Joel A Morton, Manager
    • Ms. Morgan Klenke, Manager
    Additional Contact Information

    Fax Numbers

    • (602) 626-5534
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Inaccurate drug test results! Me and my husband are patients at ****************************** in ********* **. This summer they hired *********** to take care of all monthly drug test and yearly physicals. My husband and I were addicts and are in recovery! I have been clean since 2016 and my husband has been clean since 2017! In July me and my husband BOTH failed our drug test! He failed for meth and cocaine and I failed for cocaine! Several counselors at LTA told us ALOT of people failed their UAs in July and they were looking into this issue! We keep asking what the Issue was? How is this going to be resolved? How is this going to be prevented so it doesnt happen again? This has NEVER happened until *********** started doing our drug test! I have NOT took a urine drug test since then because I knew this would happen again! Hardly anyone takes oral swab drug test, and the lab would have different equipment to read the results (Something is contaminated or this is human error or experimental error due to equipment and procedures.) so that is what I have been taking since this issue in July! Guess what, Tuesday my husband was advised he failed his last UA for Xanax! This is happening AGAIN because yall havent investigated and fixed this issue! This is WRONG! If this is not resolved we will be hiring an attorney! Yall are ruining peoples lifes! Thank GOD I failed my drug test as well, because if not I would have questioned to myself did my husband relapse? I would have divorced him and this would be splitting up our family! Thank GOD this didnt happen when we had a DSS open case and we were fighting to get our kids back, which we DID because we are clean and in recovery! *********** and toxicology and ****************************** needs to be investigated until this issue is CORRECTED! You have caused nothing but stress on my family to the point he could loose his job and the stress is making me physically sick! Please investigate and correct this!

    Customer Reviews

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    Better Business Bureau Serving the Pacific Southwest

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