Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Floor Source LLC has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Floor Source LLC

              17829 N Black Canyon Hwy Phoenix, AZ 85023-1207

            • Floor Source LLC

              2050 N Alma School Rd Ste 17 Chandler, AZ 85224-2889

            • Floor Source LLC

              13621 N Litchfield Rd Surprise, AZ 85379-4269

            • Floor Source LLC

              14202 N Scottsdale Rd Ste 118 Scottsdale, AZ 85254-4078

            Business ProfileFloor Source LLC

            Flooring Contractors
            Multi Location Business

            Contact Information

            17829 N Black Canyon Hwy

            Phoenix, AZ 85023-1207

            Visit Website
            (602) 276-8723

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers residential and commercial carpet and flooring services.

            Products & Services

            Carpet, Glass TIle, Hardwood, laminate, Luxury Vinyl, LVP, LVT , Natural Stone, Tile, Waterproof Flooring

            Business Details

            This is a multi-location business.

            Find a Location

            Floor Source LLC has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Floor Source LLC

                17829 N Black Canyon Hwy Phoenix, AZ 85023-1207

              • Floor Source LLC

                2050 N Alma School Rd Ste 17 Chandler, AZ 85224-2889

              • Floor Source LLC

                13621 N Litchfield Rd Surprise, AZ 85379-4269

              • Floor Source LLC

                14202 N Scottsdale Rd Ste 118 Scottsdale, AZ 85254-4078

              Location of This Business
              17829 N Black Canyon Hwy, Phoenix, AZ 85023-1207
              BBB File Opened:
              3/22/2010
              Years in Business:
              17
              Business Started:
              5/18/2006
              Business Started Locally:
              5/18/2006
              Business Incorporated:
              5/18/2006
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Nicholas R Bock, Owner/Member
              • Mr. Scott Primeau, General Manager
              • Ms. Rebecca Chapla, Marketing Director
              Contact Information

              Principal

              • Mr. Nicholas R Bock, Owner/Member

              Customer Contact

              • Mr. Nicholas R Bock, Owner/Member
              • Mr. Scott Primeau, General Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              0 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              John M

              07/25/2023

              FLOOR SOURCE IS THE LAST PEOPLE YOU WANT TO HIRE..They are great at pointing how good they are yet we have dealt with them for the last few months and have received nothing but excuses and mis truths from one of. their employee salesmen *****.. Then the people who showed up to do the work broke a window and have yet to repair it. Now ***** says they are sub contractors and that floor source is not responsible. H*** I hired a company called floor source to replace our entire house and now they can't even finish the job in the amount of time ***** said. GO DO BUSINESS WITH ANY OTHER COMPANY THAN Floor Source.

              Floor Source LLC Response

              07/26/2023

              A window was broken during the demo of tile. We are working with a third party glass company to replace the glass, which has already been templated and paid for on July 12th. Installation of the glass was scheduled but they did not show up on Monday 7/24. We contacted the company and the glass is not ready yet due to its custom shape. The completion of the tile job has been held up due to the customer adding additional areas and the material needed has been on back order. Material was received on 7/25 and we reached out to schedule the completion but have not heard back from the customer. I understand the customers frustrations, however, I feel this is a premature review. Floor Source is doing everything it can to finish the installation and complete the window repair. We will continue to work diligently to bring this installation to a positive conclusion.
              Read 1 More Customer Review

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.