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About

About This Business

BBB Accredited Since: 1/31/2019

Years in Business: 71

Products and Services

Personal & Business Credit Cards, Personal & Business Checking Accounts, Personal & Business Savings Accounts, Personal & Business Loans, Personal & Business CDs, Investments, Payroll Services, Equipment Leasing, Merchant Services, Business Checking, Business Credit Cards, Business Lending, Business Resource Center, Business Savings, Cash Management Solutions, Certificate of Deposit, Commercial Real Estate, Credit Cards, Financial Coaching, Financial Wellness, Home Loans, Insurance, Loans, Mobile Banking App, Personal Checking, Savings, Wealth Management

Business Details

BBB File Opened:
12/29/1995
Business Started:
3/25/1955
Business Incorporated:
6/21/2006
Type of Entity:
Corporation
Business Management:
Mr. Kyle Szyndlar, AVP, Learning & Member Insights

Additional Contact Information

Customer Contacts
Mr. Mark Papoccia, Chief Member Experience Officer
Mr. Kyle Szyndlar, AVP, Learning & Member Insights
Fax numbers
Primary Fax: (602) 404-1025
Additional Email Addresses
Primary: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Other Resources
Arizona Department of Insurance and Financial Institutions (DIFI)
2910 N. 44th Street, Ste. 310
Phoenix AZ 85018
Phone Number: (602) 364-3100
Fax Number: (602) 381-1225
https://difi.az.gov
[email protected]
Federal Deposit Insurance Corporation
Consumer Response Center
Kansas City MO 64108
Fax Number: 816-234-9060
http://www.fdic.gov

Latest Reviews

  • Bethanie R

    "The worst ever. Will NOT return phone calls." ... Read full review

  • Gina S

    "Since 2018 Ive been making truck payments to Vantage West. Today I just found out that I have savings account that I never knew." ... Read full review

  • Yousif H

    "I cant believe that Ive dealt with a bank that not even knows the process of the loan the customer service representative misguided me and the bank branch have no connections and REMOVEDthey have no answers or not even care about the customers wasted two days of work and paid the full amount and additional fees for expediting the title and lien removal and nothing happened only what I received is sorry and apology"

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.