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About

About This Business

This business offers photo enforcement, red light camera tracking & automated toll equipment services.

BBB Accredited Since: 11/24/2010

Years in Business: 21

Products and Services

Automated License Plate Readers, Bus Lane Enforcement, European Solutions, Fleet Management, Parking Management, Red Light Safety, Road Safety Technology, School Bus Stop-Arm, Smart Transportation Systems, Speed Enforcement, Title and Registration, Toll Management, Toll Payment Solutions, Vehicle Registration, Violation Processing

Business Details

BBB File Opened:
8/25/2008
Business Started:
8/26/2004
Business Incorporated:
5/6/2009
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Highway Toll Administration, LLC
ATS Processing Services LLC
Verra Mobility Services
ViolationInfo.com
Rent A Toll
Fox Processing Services
Dollar Processing Services
Fox Tolls and Fines
Fox Rent A Car Processing Services
Hertz Processing Center
American Traffic Solutions, Inc
PlatePass
Business Management:
Ms. Kristin Williams, Corporate Governance Manager
Ms. Dusica Lueck, Manager
Ms. Krystal Blackwell, Operations Processing Supervisor
Mr. David Roberts, President and CEO
Ms. Deanna Basmagy, Associate
Ms. Rita Ganesh, Customer Service Manager

Additional Contact Information

Principal Contacts
Mr. David Roberts, President and CEO
Customer Contacts
Ms. Dusica Lueck, Manager
Ms. Krystal Blackwell, Operations Processing Supervisor
Ms. Deanna Basmagy, Associate
Ms. Rita Ganesh, Customer Service Manager
Additional Phone Numbers
Other Phone: (877) 977-5771
Other Phone: (877) 411-4300
Other Phone: (480) 596-4785
Other Phone: (800) 482-0159
Other Phone: (866) 285-6050
Other Phone: (877) 860-1258
Additional Email Addresses
Complaint: Email this Business
Inquiry: Email this Business
Sales: Email this Business
Social Media
Facebook
LinkedIn

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Latest Reviews

  • Lela T

    "Operating as PlatePass, this company overcharges customers who opt out of the all-inclusive transponder rate and do not use the transponder for every day of the rental by adding the all-inclusive rate back on after the rental period has ended. Their standard email does not provide information on opting out, nor does it inform customers that they can pay for just the days that the transponder was in use." ... Read full review

  • Nathan B

    "Company sent an invoice of $33 for $3 of tolls. How is this business A rated by the BBB with 75 one star ratings?" ... Read full review

  • Matt M

    "Lie about the return times of rentals so they can charge innocent customers. Horrible business practice that wastes peoples times and money." ... Read full review

View all Reviews

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