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Find a Location

Overson Roofing LLC has 1 locations, listed below.

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    Business ProfileforOverson Roofing LLC

    Roofing Contractors
    BBB accredited business

    Additional business information

    Additional Info:
    WINNER of the 2016 Better Business Bureau's Torch Award for Ethics 

    See all additional business information

    At-a-glance

    Customer Reviews

    4.95/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/18/2005

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers commercial and residential roofing contracting services.

    Business Details

    Location of This Business
    842 E Isabella Ave Ste 101, Mesa, AZ 85204-6654
    BBB File Opened:
    7/21/2005
    Years in Business:
    18
    Business Started:
    6/1/2005
    Business Incorporated:
    2/14/2005
    Accredited Since:
    8/18/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Overson Roofing
    Related Businesses
    Business Management
    • Mr. Brett Russel Overson, Member
    • Mr. Pat Russel Overson, Member
    • Ms. Melissa C W Overson, Manager
    • Ms. Delilah Salazar, Operations Manager
    Contact Information

    Principal

    • Mr. Brett Russel Overson, Member
    • Mr. Pat Russel Overson, Member
    • Ms. Melissa C W Overson, Manager

    Customer Contact

    • Mr. Brett Russel Overson, Member
    Additional Contact Information

    Fax Numbers

    • (480) 633-7956
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    To whom it may concern:On or about 06/29/2023 my neighbor to my east had their roof recoated. The next morning I went out to my car and found there was something all over it. When I checked my other cars and trailers I found they all had this same stuff all over them. I contacted my neighbor and she gave me the name and number of the roofer. I contacted the roofer on about 06/30/2023 and they told me that on the morning of 07/05/2023 they would come out to inspect my damages. They came on that morning and confirmed it was their roofing spray all over my vehicles and property. He assured me at this time that they would get the costly damages off of my vehicles, trailers, and boat. They told me to take the vehicles to "Cobblestone car wash" and they would "take care of it". I made arrangements to have one of my vehicles picked up and dropped off at Cobblestone car wash the next day. A short time after my vehicles was dropped off at the car wash the car wash contacted me and told me that Overson Roofing declined the cost to clean the car so I contacted Overson Roofing and spoke to the office manager and asked her what I was to do at this point and she said she had spoken to the boss and was told to offer me $300 to repair the damages they caused. I informed her that I got an estimate on one of the four vehicles they damaged and the estimate was twice the amount they just offered me and she said she'd inform the boss to see how he wants to handle it and call me back. I waited several days and no contact from them so I called Overson several times and haven't been able to get ahold of them since and the call was disconnected on their end several times hence the reason for filing this complaint. Thank you for taking the time to read and address my concerns. *******************
    Read More

    Customer Reviews

    19 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mary S

    5 stars

    04/05/2024

    ******* looks beautiful. Living with a HOA we are limited with the color choices, so my neighbor down the street has the same shingles as I do but mine look so much better. The edge they put on makes it look like I have a slate roof. All the people were just great Jan and **** were very good to work with. The crew was very nice and left my yard clean and tidy. I will recommend them if you want a beautiful roof.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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