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Find a Location

Mark Brower Properties LLC has 1 locations, listed below.

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    Business ProfileforMark Brower Properties LLC

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/27/2015

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers residential property management, leasing, and sales services.

    Business Details

    Location of This Business
    4838 E Baseline Rd Ste 123, Mesa, AZ 85206-4675
    BBB File Opened:
    3/16/2011
    Years in Business:
    13
    Business Started:
    1/25/2011
    Business Incorporated:
    1/25/2011
    Accredited Since:
    10/27/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    • Licensed Real Estate Brokerage
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Mark Brower Properties
    Business Management
    • Mr. Mark Edward Brower, Owner/Broker
    • Ms. Amanda Huf, Director Client Relations
    Contact Information

    Principal

    • Mr. Mark Edward Brower, Owner/Broker

    Customer Contact

    • Mr. Mark Edward Brower, Owner/Broker
    • Ms. Amanda Huf, Director Client Relations
    Additional Contact Information

    Fax Numbers

    • (480) 336-2554
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    ******************* Properties rented me a home in an unsafe neighborhood without any prior warning whatsoever. I assumed that because I was paying an exponential amount of $2,700 every month in rent that it was a good neighborhood and they failed to inform you that my house would be shot at. This would not be the first or only crime that would happen to me on this property. The neighbors try to attack me with their dog on two separate occasions on my property resulting in police reports Maricopa County animal Control involvement and me breaking my lease legally. The property was also in absolute disrepair upon renting it. The wrong side's garage opener was installed so the garage couldn't be opened all the way resulting in all kinds of complaints from HOA because I was not able to move a large vehicle inside the garage due to the rental companies overlooking that repair that ended up coming about 6 months later after I moved into the property after several messages to the rental company. This is also the same case with the termites, and plumbing. There were so many issues that I simply gave up trying to fix them or reporting them. I was even told that the white smoke that came in my bedroom in the middle of the night was no big deal and to not call them again! Your house your issue love.And just when I thought this would be the end of the headache that I've been put through from this company after I move out, they take 2 weeks to tell me that they're withholding 655 out of my deposit. For alleged waste that is likely from the neighbors who let their dog roam all over my property so I'm not surprised to hear this however that doesn't make me responsible. Along with a stain that is no larger than less than an inch on the carpet, and a wine spill in fridge. I paid landscaping. Yet was charged A TON. I am now making a formal complaint because this feels malicious since I left the property early and it would be the only way they were able to squeeze extra funds out of me.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Allison S

    1 star

    10/18/2023

    I have always been a homeowner, and this is my first experience renting a house. I chose a Mark ********************** property because of the great reviews, but unfortunately my experience so far has been disappointing. It's a week past my scheduled move-in date, and the painting and repairs that were supposed to be completed before that date have still not been done. There was a scorpion in the house when I did my tour and was told by the customer service representative that a one-time spray would be done prior to move-in, but now they refuse to do it despite me finding scorpions every time I visit the property. On top of all of this, there is an active termite infestation and I have received no updates about when it will be treated so I can move in. I paid rent for this month and am currently having to stay elsewhere because the home is not ready, and I can't get a hold of anyone on the Mark ********************** team who has actually been able to give me answers or work with me to find a solution. As of right now, I would not recommend renting a home with Mark **********************.

    Mark Brower Properties LLC Response

    10/20/2023

    Hi ****************** Brower here responding to this review as well. As promised in my reply to your ****** Review I am following up with ********* to push things along as quickly as possible and make sure we treat you right given this failure to provide you the house in the condition you expected on time. Let's review again next week to ensure we are moving toward this resolution quickly. Text me directly if things aren't moving forward as they should: ************. ****

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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