Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

Five Star Pool Service is a locally owned and operated business providing pool maintenance and repair services to residential & commercial customers in Mesa, Gilbert, Chandler, Apache Junction & Tempe Arizona. We offer weekly pool cleaning, chemical balancing, equipment inspections, and various repair services, including pump and filter repairs, salt system maintenance, and leak detection. Our services are designed to ensure the proper functioning and cleanliness of residential swimming pools. Five Star Pool Service offers scheduled weekly maintenance programs, as well as one-time cleanings and repair services. We also offer seasonal services, such as winterization and spring start-up.

BBB Accredited Since: 7/15/2016

Years in Business: 19

Business Details

BBB File Opened:
7/15/2016
Business Started:
5/8/2006
Business Incorporated:
6/17/2009
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Ms. Susan Toth, Member
Mr. Phillip Toth, Member
Number of Employees:
4

Additional Contact Information

Principal Contacts
Ms. Susan Toth, Member
Mr. Phillip Toth, Member
Customer Contacts
Ms. Susan Toth, Member
Additional Email Addresses
Primary: Email this Business

Additional Information

Payment methods
Five Star Pool Service accepts the following methods of payment: cash, checks, major credit cards (Visa, Mastercard, American Express, Discover), and online payments via our online payment platform.
Refund and Exchange Policy
Due to the nature of our pool services, we do not offer refunds on completed services. However, if you are dissatisfied with our service, please contact us within 30 days, and we will make every effort to address your concerns and resolve the issue.
Other Resources
Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105
Phoenix AZ 85007
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599
http://www.azroc.gov

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.