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Business Profile

Plumber

PlumbSmart Plumbing Heating and Air

Reviews

Customer Review Ratings

4.79/5 stars

Average of 53 Customer Reviews

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Review Details

  • Review fromMichael G

    Date: 02/20/2024

    5 stars
    Thank you to ***** for the great work and honesty when giving us a quote for the rest of our plumbing needs. We recommend PlumbSmart, and *****, for any plumbing work in the ****, **, area!

    PlumbSmart Plumbing Heating and Air

    Date: 03/09/2024

    We're so pleased to hear you were happy with the work ************** provided and the price you were quoted. Thank you for your recommendation!
  • Review fromJoseph S

    Date: 02/11/2024

    2 stars
    This company agreed to a refund as I purchased 3-bathroom faucets they included in the total bill. I spoke to a *********************** and ******* (she reported she was the owner daughter). And they both agreed to refund me when the faucets they installed were returned. The original ones were cheap looking, and I had not given approval to install those particular faucets. I did notify Mr. ***** that i did not like them as they did not match my Mediterranean-style home. They were ultra sleek and modern appearing. He said for me to purchase my own faucets and they would install them free of charge, I commented that I had already paid for the original faucets which meant I purchased 8 faucets and was only getting 5 installed. I suggested either he reimburse me the 3 I purchased or just leave the three original ones that I purchased at the time of the install. He said he would reimburse me. This was on Nov. 10, 2023, I have left 5 messages w/his staff and no one has returned my calls. I understand ******* no longer works there, Again I would like reimbursed for the 3 original faucets or return to me the 3 original faucets and I will use them elsewhere. Respectfully,

    PlumbSmart Plumbing Heating and Air

    Date: 02/13/2024

    We have made numerous attempts to reach this customer by both phone and email to no avail. We urge ********************* to return our phone calls so that we may resolve this matter to his complete satisfaction.

    PlumbSmart Plumbing Heating and Air

    Date: 02/15/2024

    We're happy to report that this entire matter has been resolved to this customers complete and 100% satisfaction.
  • Review fromJim S

    Date: 01/21/2024

    5 stars
    Been with PlumbSmart since 2020 when we bought our house. Installed toilets, new AC/heat unit and new ducts, other odds and ends and most recently new water heater (by ****). Always friendly and helpful both those who work the phones and those who do the jobs. Highly recommend them.

    PlumbSmart Plumbing Heating and Air

    Date: 03/09/2024

    We appreciate your business and your recommendation. We always look forward to serving you.
  • Review fromSandie H

    Date: 12/21/2023

    5 stars
    Very professional. Chase is exceptional and has fixed our water heater, pipes under sink/garbage disposal & installed an RO system.

    PlumbSmart Plumbing Heating and Air

    Date: 12/27/2023

    Thank you, ******! We appreciate your kind words regarding ************** and are glad to hear we were able to help with your water heater, garbage disposal and RO installation.
  • Review fromBob G

    Date: 12/04/2023

    5 stars
    I selected Plumb Smart after reviewing and considering three different bids. They were very competitive on the repair cost but more importantly I was impressed with the entire staff at Plumb Smart form the beginning to the end of the process.Customer service was exceptional, repair technicians showed up on time, and the work was completed to our satisfaction and expectation. Without doubt we chose the right company for the job. The entire experience was excellent. I would highly recommend this company to anyone and I will definitely use them again in the future.

    PlumbSmart Plumbing Heating and Air

    Date: 12/05/2023

    We're humbled and grateful for your feedback. It's truly our privilege and pleasure serving you and we're so very pleased we were able to meet all of your needs and expectations. We're here 24 hours a day, 7 days a week so please don't hesitate to let us know if you ever have any questions or concerns. We know there are many plumbing heating and air conditioning companies throughout the valley to choose from. Thank you for choosing PlumbSmart.
  • Review fromPatricia F

    Date: 11/11/2023

    5 stars
    Quick response.. thorough explanation .. job well done! Definitely would call again.

    PlumbSmart Plumbing Heating and Air

    Date: 11/13/2023

    Thank you for taking the time to leave us a review. We are so happy we could be of service to you and Welcome to our family. Please don't hesitate to let us know if you ever have any questions or concerns. We're here 24/7 for all of your plumbing, heating or air conditioning needs.
  • Review fromFadi R

    Date: 11/10/2023

    5 stars
    As always honest ***************** and very reasonably priced. They have done big projects at my house and.now even something small. I highly recommend them to anyone. CHASE THE **** WAS VERY FRIENDLY PROFESIONAL AND KNOWELGABLE. THANK U GUYS AGAIN.

    PlumbSmart Plumbing Heating and Air

    Date: 11/13/2023

    We really appreciate your business and consider you part of our family. Thank you for the great review. As always, we are at your service.
  • Review fromLawrence A

    Date: 11/07/2023

    5 stars
    Plumb Smart was quick to respond and VERY competitively priced. Their tech (plumber) was personable, helpful and communicative. I would have no hesitation recommending their services.

    PlumbSmart Plumbing Heating and Air

    Date: 11/08/2023

    Thank you! We're so very pleased we could be of service and we really appreciate your recommendation. Be sure and let us know if there's ever anything you need. We are at your service 24 hours a day 7 days a week.
  • Review fromDawn T

    Date: 10/02/2023

    5 stars
    Always quick to come out and ******** always explains things to me well. Definitely recommend

    PlumbSmart Plumbing Heating and Air

    Date: 10/03/2023

    Thanks so much for your review and recommendation. We truly appreciate your business and your opinion matters to us greatly. Please don't hesitate to let us know if you ever have any questions or concerns. We are here for you 24/7.
  • Review fromCraig G

    Date: 08/31/2023

    5 stars
    Finally an a/c company that is honest and doesn't try to up sell. The best!

    PlumbSmart Plumbing Heating and Air

    Date: 09/21/2023

    It's our pleasure! Thank you for the review and thank you for choosing PlumbSmart.

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