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Find a Location

Optimex Pest Control LLC has 1 locations, listed below.

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    Business ProfileforOptimex Pest Control LLC

    Pest Control

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10844 E Rafael Ave, Mesa, AZ 85212
    BBB File Opened:
    8/3/2020
    Years in Business:
    4
    Business Started:
    2/19/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Mark Oaks, Member
    • Mr. Brad McCally, Member
    Contact Information

    Principal

    • Mr. Mark Oaks, Member

    Customer Contact

    • Mr. Mark Oaks, Member

    Industry Tip

    BBB Tip: Pest control

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I have hired Optimex as a pest control company. I was promised I won't see any cockroaches after 3 months. It seems like it got worse. I am now moving out of ******** and trying to explain that I want to cancel my contract with Optimex and they are telling me that I need to pay a 250$ cancelation fee. I was never told about any of the cancellation fees whatsoever, otherwise, I would have found a different company to take my business to. I don't understand why do I have to pay the cancellation fee if I need to move. Also, my fiance seems to be allergic or maybe sensitive to whatever they spray so it became a medical issue now as rash and trouble breathing show up every time Optimex sprays around. They dared to say that they came and provided service when no one was home and my agreement with the tech lady that came initially was that the issue is inside. I have security cameras which would have notified me if anyone was at the door or around the house but it did not show up anything the day they claim service was done. Now not only that they want the 250$ for the cancelation fee, but also 80$ for the imaginary service that they claim they have done. I would much rather take this matter to court as I am moving out of ******** than to pay for a service that first of all I won't be at this house anymore and second of all we are allergic to it and not the least, we have more bugs than before.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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