We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          911 Heating Cooling and Plumbing has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business Profile911 Heating Cooling and Plumbing

            Heating and Air Conditioning

            Contact Information

            3160 E Fox St

            Mesa, AZ 85213-5418

            Visit Website
            Email this Business
            (480) 404-8093

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers air conditioning, heating and plumbing services.

            Business Details

            Location of This Business
            3160 E Fox St, Mesa, AZ 85213-5418
            Email this Business
            BBB File Opened:
            8/3/2016
            Years in Business:
            9
            Business Started:
            6/26/2015
            Business Incorporated:
            6/29/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • 2EB Inc
            Business Management
            • Mr. Darrell W Epps, President/Owner
            • Mr. Scott D Epps, Treasurer/Owner
            • Ms. Tracey Lyn Epps, Principal
            • Ms. Anndrea Epps, Principal
            Contact Information

            Principal

            • Mr. Darrell W Epps, President/Owner

            Customer Contact

            • Mr. Darrell W Epps, President/Owner
            Additional Contact Information

            Fax Numbers

            • (623) 581-0559
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mei Lin Y

            03/19/2024

            On the morning of 2/27/2024, the 911 HEATING, ********************************************** company sent a plumber to our property to repair the water leak. Water leaking from the bathroom ran into the adjacent closet. The plumber charged us $289, and we paid the company with a credit card. The next day, the people at the property complained that the problem still existed after they took a shower . We asked the plumber to come back again on 3/4/2024. The repairman cut open the closet wall to find the exact location of the leak and fixed the original leakage problem. However, the repairman did not return to treat the mold and patch the wall. On 3/15/2024, 11 days later, the company issued us an invoice of $412 for the work performed on 3/4/204. Since the original leak was not fixed the first time and the mold and cutting of the wall were not repaired during the task of 3/4/2024, I had to hire someone else to finish the mess later. For the above reasons, we have decided not to pay the new invoice of $412 and file this complaint about the companys unprofessional conduct.
            Read 1 More Customer Review

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.