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Business Profile

Air Conditioning Contractors

Magic Touch Mechanical

Reviews

Customer Review Ratings

4.21/5 stars

Average of 18 Customer Reviews

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Review Details

  • Review fromTed K

    Date: 10/13/2025

    5 stars
    Contacted Magic Touch to service our fireplace, they kept us up to date on arrival time and did a great job while explaining some of the features. We furthered contracted them to do a deep clean on the fireplace. It looks amazing and is working great. Thanks to the entire team. ******** assisted with appointments, ***** serviced our fireplace and ******** *** help us with a remodel in the future. We recently moved to **** and purchased our home. It was great to find a company that cares. Thank you.

    Magic Touch Mechanical

    Date: 10/15/2025

    Thanks so much for letting us know you had a great experience with our team for your fireplace service! We truly appreciate you taking the time to share this in a review and look forward to working with you to make your fireplace remodel come to life when youre ready. Thanks for your business, our entire team appreciates it!

    Magic Touch Mechanical

    Date: 10/15/2025

    Thanks so much for letting us know you had a great experience with our team for your fireplace service! We truly appreciate you taking the time to share this in a review and look forward to working with you to make your fireplace remodel come to life when youre ready. Thanks for your business, our entire team appreciates it!
  • Review fromRobert D

    Date: 10/13/2025

    5 stars
    They were able to come the next day, after I contacted them regarding water leaking from our Gas Fireplace (after some torrential rains), and **** was able to identify and fix the problem in ************************************** I would highly recommend them!

    Magic Touch Mechanical

    Date: 10/14/2025

    Thanks so much for letting us know you had a great experience! We're delighted to hear you're so pleased and really appreciate you taking the time out of your day to share your kind words in a review!
  • Review fromThelma F

    Date: 05/06/2025

    5 stars
    I wanted to let everybody know what a wonderful business this is. Unfortunately I had to get a new air conditioner unit because the part I needed is not made anymore. My regular man only fixes them and does not sell new ones but told me to call this business and one other. I had both look and chose this one because they were so organized and felt confident they would do a good job. They have finished up and it all looks clean and new. Everybody is so nice and helpful and Im ready for the hot weather now.

    Magic Touch Mechanical

    Date: 05/08/2025

    Thanks so much for choosing us and letting us know how pleased you are! We greatly appreciate your business and your review!
  • Review fromGrace M

    Date: 04/24/2025

    5 stars
    Received several bids on a new heat pump. Magic Touchs bid was very detailed and they were the most knowledgeable. Their price was comparable to the other company still in consideration who also seemed knowledgeable but were not as thorough. The new unit is literally a breath of fresh air thanks to the new filtration system which was very important to me. The installers were polite, clean, and did an excellent job. Exceptional all around.

    Magic Touch Mechanical

    Date: 04/25/2025

    Thank you so much for your business and kind words, we greatly appreciate both!
  • Review fromFranklin B

    Date: 04/22/2025

    5 stars
    I want the owners to know how impressed we are by the thoroughness and professionalism of your employees From making an appointment to the technicians and installers and finally your quality control manager, we felt comfortable and confident throughout. Thanks again!

    Magic Touch Mechanical

    Date: 04/23/2025

    Wow! Thank you so much for your fantastic review, we really appreciate it and love feedback like this it helps us to always improve how we do things knowing what our clients think about the service we deliver. We all appreciate your business and are so glad youre so pleased with the results!
  • Review fromVictor C

    Date: 10/05/2024

    5 stars
    We love our new fireplace, they did a great job! Thanks

    Magic Touch Mechanical

    Date: 12/18/2024

    Thank you so much for letting us know how pleased you are and for taking the time to share it with us in a review. We sincerely appreciate both your business and feedback!
  • Review fromFran W

    Date: 09/29/2024

    5 stars
    Ive been using magic touch for 11 years since they installed my ac unit. The one and only time there was a problem the man came out the same day to fix it. Im very good about keeping up with my checkups and like how thorough all of their workers are. Today they came to do checkups on my ac unit and two gas fireplaces and as usual were very thorough.

    Magic Touch Mechanical

    Date: 12/18/2024

    Thank you so much for your loyal patronage over so many years and for taking the time to share this wonderful feedback and review with us - we really appreciate it!
  • Review fromLance R

    Date: 09/24/2024

    5 stars
    Couldnt be happier with our new Bosch heat pump and how well it cools. Magic Touch did everything they said they would when they said they would. A well deserved five star review from us Magic touch, thank you.

    Magic Touch Mechanical

    Date: 09/26/2024

    Thank you so much for letting us know you had a great experience, we sincerely appreciate your business and feedback!
  • Review fromEdward S

    Date: 09/23/2024

    5 stars
    Im so happy I called. Everybody from the two gentlemen who showed up to fix my fireplace to the woman who took my calls were very pleasant and professional. I havent been able to use my fireplace in almost 4 years and I finally can! Thanks Magic touch fireplaces

    Magic Touch Mechanical

    Date: 09/26/2024

    We're delighted to read your feedback and hear how pleased you are with our team. Thank you for your business and for letting us know we made you happy!
  • Review fromPat G

    Date: 09/16/2024

    5 stars
    They did a great job and I would use them again. Showed up on time, found the problem quickly and repaired it the same day (they did leave to get parts but came right back).

    Magic Touch Mechanical

    Date: 09/18/2024

    Thanks so much for letting us know you had a great experience with our team! We sincerely appreciate your business and you taking the time to share your kind words in a review. We're all delighted to hear you're so pleased!

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