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          Veteran Inspection Professionals has 1 locations, listed below.

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            Business ProfileforVeteran Inspection Professionals

            Home Inspection
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/3/2017

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers home inspection services.

            Business Details

            BBB File Opened:
            10/3/2017
            Years in Business:
            8
            Business Started:
            12/23/2015
            Business Incorporated:
            10/8/2015
            Accredited Since:
            10/3/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Veteran Inspection Professionals LLC
            Business Management
            • Mr. Brian Coumont, Managing Member
            • Mr. Mark Mandery, Owner
            Contact Information

            Principal

            • Mr. Brian Coumont, Managing Member
            • Mr. Mark Mandery, Owner

            Customer Contact

            • Mr. Brian Coumont, Managing Member

            Industry Tip

            BBB Tip: Hiring a home inspector

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/22/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I hired VIP so they can do a home inspection, However, there are many issues in our new home that I started to notice almost immediately. We signed and received the keys to our home on April 14, 2023, but we did not move into the house until April 22nd, 2023, since we wanted to paint and clean the house before we moved in. Unfortunately, with only 25 days of living in our new home, we discovered that there are several issues with the house, such as all three bathrooms leaking. On May 9, 2023, the bathroom from the master bedroom started leaking, and the leakage caused water damage to the walls, floor, and carpet going to the master bedroom. Within two days of this issue, we noticed that the other two bathrooms from the hallways were leaking as well. The basement leak was the only leakage that is noted in the inspection. However, the inspector stated in the report that there was no apparent damage, but it is damaged and is very noticeable. After reviewing the Inspection report, we have noticed that there are many inaccuracies, I was unaware of all this information prior to buying this home. Since I was a first homebuyer, I had no knowledge of the process, everything that it entails to buy a house, and the defects that I was supposed to look for when buying a house. For this reason, I made sure I was doing everything correctly and hire Veteran Inspection Professional (VIP) and trusted that they were going to do their job. I called the inspector that performed the house inspection and left a voicemail, but he has not responded yet, this is why I am reaching out to you. I have emailed VIP company and inform of the issues they did not respond, he Inspector called me I was at work and could not answer his phone call I texted him letting him know that I was going to return the call I did and he did not respond. In addition to this, my home insurance and warranty refuse to cover any or all of the damage. I would like for them to pay all necessary repairs .
            Read More

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sean H

            5 stars

            01/17/2024

            We had ***** the owner of the company come out and perform an inspection on a new build we just bought. He came out and spent a couple hours performing inspection and when done went over all of his findings. Nothing major for a new build but definitely found a lot of miscellaneous items that should be corrected on a new build. Also assured us that the quality was there and the builder did a good job and didnt cheap out. Definitely gave us peace of mind when spending so much money on a new house. Worth every *****. Would definitely recommend.

            Veteran Inspection Professionals Response

            01/18/2024

            Thank you for the kind words.. It was a pleasure working with you.

            Veteran Inspection Professionals Response

            01/18/2024

            Thank you for the kind words.. It was a pleasure working with you.

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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