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            Business ProfileHometown Heating and Air

            Heating and Air Conditioning
            BBB accredited business

            Contact Information

            302 S Houck Rd

            Golden Valley, AZ 86413-9068

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            Email this Business
            (928) 715-3199

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/7/2020

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers commercial and residential heating and air conditioning services.

             

            Business Details

            Location of This Business
            302 S Houck Rd, Golden Valley, AZ 86413-9068
            Email this Business
            BBB File Opened:
            8/7/2020
            Years in Business:
            4
            Business Started:
            11/8/2019
            Business Incorporated:
            11/8/2019
            Accredited Since:
            8/7/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Walsh Mechanical Services LLC
            Business Management
            • Mr. Thomas Becket Walsh, Owner
            Contact Information

            Principal

            • Mr. Thomas Becket Walsh, Owner

            Customer Contact

            • Mr. Thomas Becket Walsh, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Janice T

            01/29/2023

            I called 5 times and left a message with a person and never got a call back or an explanation of why the repairman wasn't calling back. The repairman didn't show up or call the first two times he was supposed to come out. After I called again, he came out the third time. He told us what he found and we have never heard from him again. I left 2 messages after he had been here and we still haven't heard from him. We have been without a heater for 2 months. I finally went to someone in town and they came out the same day.

            Hometown Heating and Air Response

            01/30/2023

            Good evening ******, I am truthfully sorry for the inconvenience you encountered while submitting your claim thru ********************. When a third party is involved in a service call,they have the obligation of coordinating everything from original agreement to service the property,accepting the diagnosis,and making the final decision of repair authorizations. Unfortunately, none of that communication took place. This is the reason Hometown **************************** will no longer offer our services thru home warranty companies. We do appreciate your comments given .

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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            BBB reports on known marketplace practices.

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