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Find a Location

K.I.N.D. Concentrates/High Mountain Health, LLC has 1 locations, listed below.

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    Business ProfileforK.I.N.D. Concentrates/High Mountain Health, LLC

    Medical Marijuana Dispensaries

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1250 S Plaza Way, Flagstaff, AZ 86001
    BBB File Opened:
    1/20/2016
    Years in Business:
    12
    Business Started:
    4/9/2012
    Business Incorporated:
    5/15/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Julia Josefchuk, Dispensary Manager
    Contact Information

    Customer Contact

    • Ms. Julia Josefchuk, Dispensary Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    D.O.T- 04/13/2023. First transaction was $32.00. I changed my mind the 2nd transaction total was $27.53. The business is suppose to be a safe environment to buy medical Marijuana products along with PROFESSIONAL staff and professional customer service. The nature of the dispute was I paid $27.53 for **** grams of Marijuana flower, I gave the budtender $40.00 and she gave me only ten dollars back. I left As I approach the bus stop I noticed I was missing the rest of my change. I was suppose to get back $*****(Receipt attached) but I only had a ten dollar bill. I go back right away to high mountain health and asked for a manager because I was missing $2.47. I waited, the manager came out his first name is *******. I'm a customer so I don't know his last name. ******* came out and slammed both of my receipts on a table in the lobby and asked me what was I missing. I told ******* I was missing $2.47. From the ***** owed. Romaine yelled at me and said you came all the way back here ******** about $2.47. This is a manager mind you. So I said yes its part of my change. ******* reached in his pocket and threw $3.00 dollars in my hand. I told him that's illegal I didn't purchase my product from him and I wanted my change from the register i payed at. ******* is aggressively In my face yelling at me telling me I needed to leave, he gave me 3 dollars. now I needed to go get on the bus cause ******* said I was bothering him when I just left that dispensary 5 min ago. As ******* is still taunting me making me feel bad about getting my own change. I asked receptionist for a card to make a complaint. The security guard did nothing to control his employee. After I got the card from receptionist i walked out and I told **************** was gonna file a complaint.******* told me to stop wearing fake hair then locked me out. I was humiliated, embarrassed and cried home. **** I emailed and called the owner/ another manager named ****** They both DID NOTHING. DIDNT RETURN MY EMAILS OR CALLS.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Blake B

    1 star

    01/08/2022

    My first time at high mountain health. Staff was great but they don't let u smell or even get within 2 get of the herbs. I payed 60 dollars for chem kush they say . It has to be the worst herb I have ever purchased in my life . I then went back to the store to purchase a gram of something smokable and they had a manager bring me outside and told me to leave . Way to go mountain high. So not cool in herb community .. I will not return here and advise any ********************* to smokes Good trees. Don't east ur time or ur money

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